Job Description

The Loans Engine - Compliance Manager

Company Overview

The Loans Engine is a specialist home finance broker and part of the Norfolk Capital Group, established in 1988. We are a dynamic and growing business with ambitious plans and a strong focus on delivering fair customer outcomes and maintaining high standards of regulatory compliance.

Summary

We are currently recruiting for a Compliance Manager, to work out of our offices in Watford. This is a senior role responsible for leading the second line of defence, providing independent oversight of conduct risk and regulatory compliance across the business. As the subject matter expert on FCA regulations, the Compliance Manager is responsible for ensuring the firm meets its obligations under the FCA's rules, principles, and guidance, while proactively identifying and mitigating regulatory risks.

The Compliance Manager role oversees all areas of compliance, including ensuring the business meets it obligations under data protection and financial crime legislation. The role works closely with senior leadership and cross-functional teams to embed a culture of good conduct and continuous improvement. It requires strategic thinking, strong stakeholder management skills, and the confidence to challenge and influence at all levels of the organisation.

Primary Responsibilities

1. Lead the second line oversight function, providing independent assurance on conduct risk and regulatory compliance across the firm.

2. Act as the subject matter expert on all FCA-related regulations, including the Consumer Duty, Mortgage Conduct of Business (MCOB), and other relevant regulatory frameworks.

3. Develop, implement, and maintain the Compliance Monitoring Plan, ensuring it remains risk-based, up to date, and proportionate to business activities.

4. Provide challenge and oversight to first-line activities to ensure that customer outcomes, regulatory expectations, and internal conduct standards are met.

5. Advise senior management and the Board on emerging regulatory risks, compliance performance, and developments in the regulatory landscape.

6. Lead the preparation for and management of regulatory interactions, including FCA visits, thematic reviews, and data submissions.

7. Own and maintain key compliance policies and frameworks, ensuring they are communicated and embedded effectively across the business.

8. Support the development of a strong conduct risk culture by delivering training, guidance, and awareness across teams and business functions.

9. Collaborate with internal stakeholders to assess regulatory implications of new products, services, or business changes, and provide clear, risk-based advice.

10. Monitor and interpret regulatory developments, ensuring timely communication of key changes and implementation of required actions.

11. Oversee and manage conduct and compliance-related incidents, breaches, and complaints, ensuring root cause analysis and remedial actions are completed.

12. Oversee the Compliance Monitoring Assistant's work, investigating complaints, responding to DSARs and check the checker reviews of FLD QA activity

13. Carryout the duties of the nominated officer including all related anti-money laundering and financial crime monitoring and reporting.

14. Oversee Mandatory training and development and policy management via the company's LMS

If you are passionate about ensuring compliance excellence and want to make a significant impact in our organisation, we invite you to apply for our Compliance Manager vacancy today and join us at The Loans Engine!

Job Types: Full-time, Permanent

Pay: 65,000.00-70,000.00 per year

Benefits:

Company pension Life insurance Private medical insurance
Application question(s):

Do you live within 30 minutes of Watford?
Education:

A-Level or equivalent (required)
Experience:

FCA regulatory compliance: 1 year (required)
Work Location: In person