Job Description

Please note, to apply for this role you MUST have:

HOME CARE SECTOR EXPERIENCE +2 YEARS

EXPERIENCE AS A DEPUTY MANAGER, CARE COORDINATOR OR SENIOR ROLE

NVQ LEVEL 2 IN HEALTH & SOCIAL CARE (PREFERRED)

About Us:

Quality Healthcare Solutions is an established, award-winning Home Care provider, registered with the CQC as a 'Good' operator. Specialising in supporting individuals to remain in their own home and promote their independence. We pride ourselves in ensuring each client is provided with care visits to meet their needs and requirements. Due to the growth of our operations, we now require additional office support, hence a part-time position is available to join our successful team as a Compliance Officer.

Our Benefits for Care Coordinator:

Friendly team at local office based in Hornchurch Support from the Care Manager, Branch Director and Regional Director Company Pension Good pay rates Monthly pay On-going training and development opportunities Digital solutions supporting rota

Duties:

To report to the Care Manager for the day-to-day service provisions and produce weekly compliance checks.

Update our internal system - Pass System with any changes relating to quality assurance.

To familiarise with CQC new Single Assessment Framework and the Health and Social Care (Regulated Activities) Regulations 2014 and legislation governing the provision of domiciliary care.

To be aware of the Quality Assurance Policy of the Company, in the provision of a quality service to the Service Users.

Ability to carry out care plan assessments, spot checks, supervisions and reviews.

To represent the Company in a professional manner at all times, on the telephone, face to face or in written communication.

Professionally and promptly answer telephone calls, ensuring people are spoken to in a polite and respectful manner.

Ability to prepare/update care plans, input changes and also start new packages when capacity permits.

Flexibility to provide support in the field as a carer, when an emergency to cover visits when the need arises.

To maintain confidentiality at all times and carry out the Company's Confidentiality Policy.

To carry out the monitoring of the service in the field to ensure that it meets the quality.

Assist with on-call on a rota basis, along with other office staff members.

Completion of all necessary paperwork on client Audits, daily log checks.

What we look for:

At least +2 years experience in a care sector or equivalent senior carer role

Good literacy and numeracy skills

Good communication skills towards office team, clients and carers.

Computer literate using 'Word' Documents and 'Excel'

Understanding of legislation concerned with care provision

Administrative experience

Minimum of NVQ/QCF level 2 in health and Social Care (preferred)

The candidate must be able to drive and use own car (preferred)

Good time management, ability to multi-task, well organised and meet deadlines.

Build strong relationship with care staff team and clients

If you have previous Care sector senior office role experience and are looking for a new challenge working for a company that places a great emphasis on providing quality care with a customer-focused approach, then we want to hear from you.*

Please note only successful candidates will be contacted & No International Visa License is held at this office

Job Types: Part-time, Temporary
Contract length: 6 months

Pay: 12.75 per hour

Expected hours: No more than 16 per week

Benefits:

Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking Sick pay Store discount
Work Location: In person