Job Description

We're looking for a Compliance Specialist to make a real difference-supporting regulatory compliance and strong governance so the people we support can live their best lives. You'll provide accurate, timely information to our Regulatory Compliance Manager, keep registration processes running smoothly, and turn complex data into clear insight that drives continuous improvement.
This is a 6 month maternity cover contract role with some occasional travel to our head office in Widnes as required.
What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments. You can work from home, or from our head office in Widnes, or a flex between the two. There will be a requirement to travel to our head office at least once a week.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Bolder: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

Who you'll be supporting & more about the role:
Day to Day:

• Own our compliance records-keep documentation, evidence, and registers organised, current, and aligned to regulatory standards (GDPR-compliant).
• Run registration activity-coordinate new applications and changes for services in England (CQC) and Scotland (Care Inspectorate), guiding operational teams through each step and communicating professionally with regulators.
• Track the details that matter-maintain an up-to-date picture of all registration activity and related service changes; prompt and escalate regulatory enquiries to ensure timely action.
• Support governance reporting-gather, validate, and analyse compliance data for dashboards, performance reviews, and lessons-learned.
• Manage key risk actions-monitor open actions from fire risk assessments, driving updates and escalating where needed.
• Keep us on schedule-own a compliance calendar so deadlines are clear, met, and well-communicated.
• Champion great information-administer intranet content for the Quality team so colleagues can find the right guidance fast.

Your values:
Our Ideal candidate:

• Level 4 qualification (or equivalent) and established experience in regulated health & social care.
• Strong grasp of CQC & Care Inspectorate frameworks, including the Health and Social Care Act 2008 (England) and Health and Social Care Standards (Scotland).
• Confident with data analysis and reporting, and experienced in electronic records management.
• Advanced IT skills, with a talent for turning complex data into meaningful insight.
• Organised, detail-driven, and proactive-able to build positive relationships and communicate clearly with colleagues at every level.

Why join us?

• The chance to shape safe, high-quality services at national scale.
• Collaborative culture-work closely with Quality Assurance and Operations partners who share your commitment to continuous improvement.
• Hybrid working with occasional national travel.
• A comprehensive benefits package and ongoing learning & development to support your growth.

Ready to apply?
If you're motivated by purpose, precision, and progress-we'd love to hear from you. We're inclusive and welcoming. We value diversity and encourage applications from all backgrounds. Adjustments for the recruitment process are available on request. Safeguarding is paramount-roles are subject to appropriate background checks.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
Interested and want to know a bit more?
To find out more about our charity check out:
We're really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones - and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

Skills Required