Compliance Support Officer

Remote, GB, United Kingdom

Job Description

Purpose of the Role




This exciting remote based opportunity has arisen to join our Broker Network Risk & Compliance (R&C) Team.


You will provide support and guidance on a broad range of regulatory compliance subjects to our Broker Network Members via our Compliance Helpdesk. You will also ensure online Compliance Toolkit, and other key documents, are kept up to date and deliver a file audit service to subscribing members. You will provide assistance to colleagues and internal stakeholders as required.

What you will do




This is an overview and not an exhaustive list of responsibilities. Collaborating with your line manager, you will develop your own objectives but focus on all of the following:

Understand the Networks Proposition and develop strong relationships with members. Ensure Helpdesk support - telephone and email - is delivered in line with internal process and SLAs. Carry out consistent remote file audit activity in line with agreed internal process and timescales. Ensure records are kept up to date and are accurate. Support colleagues and internal stakeholders by being flexible to developments, new tasks and support the delivery of project and other agreed activities. Ensure full and accurate records are kept of all member communications and ensure that department reporting requirements are met within required timescales. Ensure concerns/issues that pose risk to the Bravo Network companies, identified through either member audits, member visits or otherwise are escalated as appropriate. Maintain Member records for members, in support of the wider compliance team.

Qualifications and Experience



Good technical and working knowledge of the FCA regulatory regimes, ideally within an insurance market but wider financial services experience considered. Experience of working in compliance role. Auditing experience, preferably within a regulatory environment.

This is an opportunity for an individual with good technical knowledge and experience of the FCA regulatory environment together with strong relationship building, communication and time management skills. You will need to be an organised, proactive team player who is able to challenge business managers and senior individuals on compliance matters.


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.


#AIB #BN #LI-NT1 #LI-Remote

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.


Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

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Job Detail

  • Job Id
    JD3521105
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Remote, GB, United Kingdom
  • Education
    Not mentioned