Job Description

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.We believe that every life deserves world class healthcare.

Job Summary
Salary: 30-31k, Depending on Experience
Hours: Monday to Friday, 8am to 4pm
Location: 33 Grosvenor Place, London, SW1X 7HY (full-time in office)
Contract: Permanent
What are we looking for?
Cleveland Clinic London are looking to recruit a Computer Aided Facilities Management (CAFM) planner to join our Estates Team.
You will manage the Computer Aided Facilities Management (CAFM) system, providing a comprehensive support service in terms of ensuring all reactive calls are logged daily and list of assets for the Cleveland Clinic London Estate are updated on the CAFM system, scheduling Planned Preventative Maintenance (PPM) in line with Service Level Agreements (SLA) and relevant legislative requirements, issuing of PPM job cards, updating the system with all completed jobs. Also, the issue of performance reports, which include but will not be limited to, jobs completed in time, outstanding and overdue.
This is a key role interfacing directly with senior managers and caregivers requiring considerable use of judgement, discretion, tact and diplomacy.
What makes us different?
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, 'Caring for life, researching for health, and educating those who serve', assures our unwavering commitment to professional development.
What will your duties include?Management of the CAFM system and reporting Ensure tasks are completed in line with the PPM planner & SLA's/KPI's Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures Updating asset history with works record sheets Uploading and amending asset information as held in the helpdesk and CAFM system Assist Managers with implementing procedural changes and training, including the production and maintenance of required documentation in line with industry standards Good sound knowledge and experience in Software or Firmware development and manipulation Management of central Estates mailing inbox with ownership of local and wide Estates communication updates Maintaining up to date reporting on engineer performance and workflow from data pulled from the CAFM system to a high standard Work closely with the Engineering Supervisor, monitoring incoming jobs and completion ensuring service excellence in line with Cleveland Clinic London values Proven experience within a similar role, working with an extremely busy team and with very high standards Assist Managers with any other tasks/ responsibilities that enhance the service offering of the Estates department across the hospital Answer calls and emails in a professional and timely manner Ensuring customer focus within all areas of the operational activities and that effective relationships are maintained with caregivers Guaranteeing use of preferred suppliers is maximised and best practice 'better buying' is in place Maintaining site records within the Estates relevant folders and platforms for audit purposes

What we need from you?Understanding of CAFM and Asset Management (essential) Experience within the healthcare sector managing a multi-site estates portfolio (preferred) Must have experience on CAFM system or equivalent (essential)

What we can offer you?
As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:25 days annual leave plus Bank Holidays Double-matched salary exchange pension - contribute 5% and we'll contribute 10% Private Medical & Dental Insurance Life Assurance Season Ticket Loan & Cycle to Work schemes Workplace Nursery Scheme Wellbeing Hub with mental health, coaching and EAP support Earned Wage Access - get early access to part of your pay when needed Access to discounts on food, retail, and more

Who we are?
Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our "Patients First" philosophy is at the heart of everything that we do.
If you would like to know more, please email recruitment@ccf.org.

Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.
Disclosure and Barring Service (DBS) Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.
"Let's deliver World Class care together!"As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.
CCL is committed to applying its Equal Employment Opportunity/Workforce Diversity and Inclusion Policy at all stages of recruitment and privileging. Shortlisting, interviewing and selection will always be carried out without regard to any Protected Characteristics. When aware of the need to do so and when required, CCL will make reasonable adjustments to its arrangements for interviews and to conditions of employment/engagement for disabled applicants to ensure, so far as practicable, that they do not place such applicants at a substantial disadvantage in comparison to non-disabled applicants.