Job Description

Concierge / Driver (Casual)

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

Hourly Rate

of12.27

Smart uniform provided

Free

and healthy

meals

when on duty

Grow your Career

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts:

with Perks at Work

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Discounted Parking:

off site for 4 per day

Discounted Taxi

between 11pm and 6am

Modern and inclusive

Team Member's areas

What will I be doing?

You will provide a transportation service to Guest and visitors as requested, where safety, cleanliness, and superior customer service are always included.

Welcome Guests on arrival and assist with their luggage Maintain frequent contact with regular Guests and visitors Park Guests' cars on the hotel premises overseeing valet operations Provide a driving service to Guests, as required Maintain clean and safety hotel vehicles Stay current on all hotel services as well as VIP requirements and special events Demonstrate a current knowledge of external locations, attractions and landmarks in the vicinity Project a professional manner with an emphasis on hospitality and guest service Ensure all parking transactions are accurate, banks are balanced, deposits are correct and secured and discrepancies reported. Monitor and maintain all parking equipment and report needed repairs. Perform Valet Parking Attendant duties, as needed

.

Key Requirements:

Age: Must be over 25 years old. Driving License: Must have a full, clean driving license. Experience: Must have held the license for over 2 years.

Why These Requirements?

These criteria are set to ensure that our team members meet the insurance policy requirements, which are in place to guarantee the safety and security of our guests' vehicles.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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