Job Description

About gittgo

gittgo is a modern concierge service connecting individuals and businesses with trusted, vetted professionals -- from plumbers and removals to event suppliers and trades. We remove the time, stress, and guesswork of finding the right person for the job.

Backed by a growing business network and strong infrastructure, we're scaling rapidly. We're now hiring a sharp, confident and results-driven team member to help take us to the next level.

The Role

This is a fast-paced, high-responsibility role combining

customer care

with

business development and sales

. You'll manage all incoming concierge enquiries, build and maintain a high-quality supplier directory, and actively seek new B2B partnerships with professionals like estate agents, personal assistants, and sports club managers.

This is a full-time, in-office position based in Highbury & Islington, with occasional off-site meetings and client visits.

Key Responsibilities

Concierge Operations

Manage all concierge enquiries from start to finish Contact vetted suppliers to confirm availability and suitability Recommend and connect the right professional to each customer Follow up to ensure a high-quality experience is delivered Maintain a clear record of all enquiries, actions and outcomes
Directory Building

Use AI tools, search platforms and personal outreach to research and add new service providers Expand coverage across trades, sectors and regions Ensure all entries are accurate, up to date, and clearly categorised
Partnership Development

Identify high-potential referral partners (estate agents, PAs, office managers, sports clubs, etc.) Initiate outreach, secure meetings, and represent gittgo in a confident and professional manner Present the concierge as a no-cost value-add service for their clients Close referral partnerships and track ongoing engagement

What We're Looking For

A confident communicator -- strong phone and face-to-face presence Organised, methodical and able to manage multiple workstreams Target-driven, with a proven ability to build relationships and close deals A self-starter who takes full ownership of their work Tech-savvy and comfortable using tools like spreadsheets, CRM systems, AI tools and search platforms

Required Experience

Proven success in a

sales, customer care or concierge role

Experience managing customer relationships from first contact to resolution Demonstrable track record of

closing deals or winning contracts

Experience working in a sales environment with clear performance targets Exposure to business development or B2B relationship building

What We Offer

26,000-32,000 base salary Commission on partnerships and referrals

OTE 75,000+ in Year 1

for strong performers Clear progression opportunities within a growing business Full-time, in-office role (Highbury & Islington, London) A supportive, fast-moving environment where high standards are rewarded
Job Types: Full-time, Permanent

Pay: 26,000.00-32,000.00 per year

Additional pay:

Commission pay
Schedule:

Monday to Friday
Work Location: In person