Job Description

At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Join EY and help to build a better working world.
UKFS Consulting Service Delivery - Conduct Risk Associate
Market-leading growth in our Consulting Service Delivery team has created opportunities for new people to join the team, working in our Newcastle office. CSD is about going beyond advice, we specialize in operational delivery, which means we specialize in implementing solutions on behalf of clients, across a number of different solution areas. You will have the opportunity to work on various projects with different clients, allowing you to fulfil your aspirations and shape your career.
The Opportunity
The Consulting Service Delivery team is one of EY's fastest-growing areas, based in a modern office in Newcastle city centre. With us, you will gain hands-on experience of client work, engaging with projects covering conduct risk, ranging from suitability reviews, outcome testing, complaint handling, and regulatory mapping. Our continued expansion means we are looking for people who will thrive in a fast-paced environment and enjoy working as part of diverse teams.
Your Key Responsibilities
We want you to work effectively as a team member, sharing responsibility and providing support where required. Your work will be varied and will require strong time management and organisational skills. A proportion of your work may also be telephony-based, primarily outbound to our clients' customers, but with the potential for inbound call handling. You will need to regularly update senior team members on your progress. You will develop and maintain effective relationships with clients while building strong relationships internally within Consulting and across other teams in EY. You will need to understand and maintain client confidentiality and ensure their data security at all times. We are committed to your professional development, so you will have access to a wide variety of learning tools and training programs. Outside of your day-to-day role, you will be expected to contribute to people initiatives like training and mentoring new team members.
Skills and Attributes for Success

• Creativity and good problem-solving skills
• Strong analytical skills
• Good interpersonal, communication, and writing skills
• Demonstrated integrity within a professional environment
• Ability to work as part of a team but also independently when required
• Demonstrated ability to prioritise workloads and meet deadlines
• Enthusiasm to face new challenges and learn new skills
• Commitment to meet productivity and quality expectations

To qualify for the role, you must have:

• Experience working in a similar role
• A commitment to ongoing professional development
• Eligible to work in the UK
• Support EY's connected working approach, with presence in the Newcastle office dictated by Business or Client demands

Ideally, you'll also have:

• Experience in Financial Services

What We Look For
We are looking for ambitious, driven individuals who want an inspiring and stimulating career. For further information, please visit our careers website .
What Working at EY Offers
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for career development, and you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers, and promotions.
Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly and at times be based at client sites, our flexible working arrangements can help you achieve a lifestyle balance.
About EY
As a global leader in assurance, tax, transaction, and consulting services, we're using the finance products, expertise, and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. With a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Start today, change tomorrow.
Apply now.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Skills Required