Job Description

SimpsInns are seeking to recruit a motivated individual to head our award-winning Conference and Banqueting department at our Waterside Hotel and Spa in Seamill, North Ayrshire.

The hotel has undergone an extensive renovation within the function and events areas with the addition of a further 17 seaview bedrooms and a spa development close to completion.

We are a company that is Privately Owned and Proudly independent who believes that people are our biggest assets and the value of putting them first.

We are a company that is passionate about the industry and are always on the lookout for talented people with the personality to come on the journey with us.

The Role

This role would ideally suit an experienced C&B Manager looking for a new challenge or a highly experienced Deputy C&B Manager looking for their first head of department role.

Assuming full responsibility for our award-winning Conference and Banqueting department

Ensure the highest standards of guest care and hospitality at all times

Ensure that all operating procedures and service standards are strictly adhered to

Co-ordinate all wedding and event logistics, including planning in advance and on the day execution

Co-ordinating our weddings on the day to a high standard, liaising with couples and their families and bridal party. Performing master of ceremony duties whilst maintaining effective management of the team and delivering exceptional guest service

To liaise and support with organisers on site as necessary to ensure a successful event

To meet and greet organisers on arrival

As required, conduct informative effective show rounds with potential customers showcasing the facilities of the hotel and building rapport, maintaining a good client conversion rate.

Conducting wedding and event detail and final meetings with attention to detail, focusing on all aspects including (and not limited to) timelines, layout, menu details, supplier details

Ensure that standards of hygiene and health & safety are adhered to

To communicate effectively with all Hotel Depts. to ensure the smooth running and success of all function, including production of detailed function sheets and menus

Support the sales team in the generation of necessary support documents for all events and meetings, administrative tasks including diary management, following up enquiries, dealing with contracts and event details schedules in addition to processing payments and charges. Ensuring full and accurate records for each event are kept in line with company procedure.

To be fully conversant with the events department computer system and have an understanding of all hotel computer systems as appropriate to the position

Ensure that sales targets are met or exceeded as per budget and that all potential in-house sales are maximised

Ensure the efficient and effective staffing of the department in-line with wage budget

Ensure the cleanliness and upkeep of the department

Ensure that stock levels and quality of equipment is appropriate

Carry out the recruitment, training and development of all team members within the department

Assist other operational departments as necessary

What you'll need

Genuinely care about making people happy

Be willing to work hard

Want to learn - regardless of experience

Have enthusiasm and passion for the role

Have at least two years experience in a similar environment is essential.

Job Types: Full-time, Permanent

Pay: 31,750.00 per year

Additional pay:

Tips

Benefits:

Company events

Cycle to work scheme

Discounted or free food

Employee discount

Gym membership

Job Type: Full-time

Pay: 31,750.00 per year

Benefits:

Discounted or free food Employee discount Free fitness classes Free parking Gym membership On-site parking
Work Location: In person