Job Description

Job Overview

Bicester Hotel Golf and Spa is seeking a highly organised, commercially minded Conference & Events Planner to join our dynamic team. This is a key revenue-driving role, responsible for converting enquiries into memorable events while delivering exceptional service from first contact to final follow-up.

If you thrive on sales conversion, planning flawless events, and working collaboratively across departments, we'd love to hear from you.

Responsibilities

Collaborate with clients to understand their event requirements and objectives Develop comprehensive event plans, including budgeting, scheduling, and logistics Source and negotiate with vendors such as caterers, decorators, and entertainment providers Coordinate venue arrangements and oversee setup and breakdown processes Manage guest lists, invitations, and RSVPs to ensure smooth guest flow Upsell additional services or packages to maximise event success and client satisfaction Oversee on-the-day operations to ensure all aspects run smoothly Handle unforeseen issues promptly and efficiently during events Maintain organised records of all event details and communications Assist with fundraising activities related to events when applicable

The Role

As Conference & Events Planner, you will manage and convert enquiries for:

Conferences and corporate events Weddings and private celebrations Team building and residential events Public and revenue-generating hotel events
You will act as the main point of contact for clients, ensuring every enquiry is handled with precision, professionalism, and a strong focus on conversion and revenue growth.

Key Responsibilities

Handle all conference, events, and wedding enquiries accurately and efficiently from initial enquiry to final details. Proactively follow up all enquiries to maximise conversion and revenue Plan and coordinate events from booking through to delivery, ensuring exceptional attention to detail Communicate event requirements clearly and expertly to all relevant departments (Operations, Food & Beverage, Front Office, Golf, Spa, etc.) Produce accurate, detailed function sheets and ensure all departments are fully briefed by attending weekly function sheet meetings and ensure all departments are communicated to for any amendments. Build strong relationships with clients to encourage repeat business and referrals Work with the commercial team to generate ideas to drive revenue within the Conference & Events department Create and present data, forecasts, and performance reports for revenue and strategy meetings Develop and propose ideas for public events that enhance the hotel's profile and profitability

What We're Looking For

Proven experience in conference, events, or wedding planning Strong sales and conversion mindset with excellent follow-up skills Exceptional communication skills, both written and verbal Highly organised with the ability to manage multiple events and priorities Commercially aware, with confidence using data to support decisions and ideas A proactive, creative thinker who brings new ideas to the table Strong attention to detail and commitment to delivering outstanding guest experiences

Why Join Us?

Work within a busy hotel, golf and spa environment Be part of a supportive, professional team Opportunity to directly influence revenue growth and event strategy Varied role with creativity, responsibility, and autonomy
This role is ideal for motivated individuals who thrive on delivering exceptional events through meticulous planning and outstanding customer service.

Ready to Apply?

If you're passionate about events, driven by results, and excited by the opportunity to shape and grow a successful Conference & Events department, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: 28,000.00 per year

Benefits:

Company events Discounted or free food Employee discount Free fitness classes Free parking Gym membership On-site gym On-site parking
Experience:

Event planning,: 1 year (required)
Work Location: In person