Job Description

Company Overview

Crowne Plaza Liverpool City Centre is a prestigious 4-star hotel located in the heart of Liverpool. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests, whether they are visiting for leisure or business.

What you'll be doing!

As the Conference and Events Sales Manager, you will lead the co-ordinators to convert conference and event enquiries into confirmed sales and effective event co-ordination.

You will lead the hotel's sales team by successfully maintaining and growing our client base. Effectively managing a range of relationships with key clients including IHG; Agency bookers; local and national organisations.

You will report into the Revenue Manager working as part of the revenue planning team. The role holder will provide sales activity and account management to new and existing clients with a real focus on meetings, conference and events.

You will be a proven Sales person and have a sound understanding of the hotel sales processes. With a strong hotel sales background, you will be expert in promoting a premium product against growing competition; with a natural ability to build excellent relationships both with clients and colleagues you will also be able to successfully represent the company at a range of local and national industries and agencies.

Responsibilities

Manage event coordinators to drive sales conversions and effectively coordinate events Forecast revenues and identify need months Attend weekly sales and revenue strategy meetings Identification of further opportunities from existing and new business Develop and manage hotel sales driven & promotional activities in line with IHG/Crowne Plaza brand identity Contribute to the hotel social media marketing initiatives Represent the hotel to high profile clients Ensure the C&E team are representing the hotel in a professional and efficient manner Providing timely and effective communication with clients and internal teams Executing accurate administration of all planned events Effective show rounds Identify team training and development needs Take any other duty commensurate with this post as determined by the Revenue Manager

Requirements

Proven experience in event management or conference planning, preferably within the hospitality industry. Strong organizational skills with the ability to multitask effectively. Excellent communication skills to liaise with clients and team members. Ability to work under pressure while maintaining attention to detail. A proactive approach to problem-solving and decision-making.
If you are passionate about creating unforgettable experiences and have a knack for managing events, we invite you to apply today and become part of our dynamic team at Crowne Plaza Liverpool City Centre!

Job Type: Full-time

Benefits:

Employee discount Gym membership On-site parking
Work Location: In person