Job Description

Role Purpose

As a Conference & Events Supervisor, you will play a key role in delivering an exceptional standard of service across both venues. Working closely with the Conference & Events Manager, you will supervise the team to ensure the smooth running of events from set-up through to breakdown, leading by example to provide a professional and memorable experience for all clients and guests.

Key Responsibilities

Supervise and support the Conference & Events team during events across both venues.

Oversee the set-up, running, and break down of conferences, weddings, meetings, and private functions.

Deliver excellent customer service, ensuring all client needs are met to the highest standard.

Act as the first point of contact for clients and guests during events.

Ensure all health & safety and licensing requirements are followed.

Assist with stock control, including bar stock takes and ordering when required.

Lead by example in all front-of-house duties, including bar service and hospitality support.

Contribute to staff training and mentoring to maintain high team performance.

Maintain cleanliness, presentation, and readiness of event spaces.

Liaise with the Conference & Events Manager regarding feedback, staffing, and operational needs.

Person Specification

Essential:

Experience working in events, hospitality, or a customer-facing role.

Proven ability to supervise or lead a team.

Strong communication and organisational skills.

Ability to work flexibly, including evenings and weekends as required.

A proactive, hands-on approach to work with attention to detail.

Desirable:

Previous experience in conferences, weddings, or large-scale events.

Bar and cash-handling experience.

Knowledge of stock management and stock takes.

Experience in heritage, tourism, or cultural venues.

What We Offer

The opportunity to work across two award-winning heritage venues.

A varied and dynamic working environment.

Training and development opportunities.

Staff discounts and benefits.

Job Type: Part-time

Pay: From 13.23 per hour

Expected hours: No less than 25 per week

Benefits:

Employee discount On-site parking
Work Location: In person