Job Description

As a Conference, Meeting and Events sales agent, you will maximise revenue opportunities by driving sales leads and increasing conversions. The role will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, as a Conference, Meeting and Events sales agent you will perform the following tasks to the highest standards:

Receive and convert incoming enquiries to achieve targets and maximize revenue Pro-actively seek opportunities to increase sales and conversion Manage an events diary to maximise yield Build strong relationships with customers to fully understand their needs Arrange and carry out Hotel show rounds Ensure all administration is completed, and deliver flawless execution of all planned events Participate in hotel promotional activities (e.g. Wedding fair and open days) Evening and weekend appointments upon client requests Assist the operations department in the smooth running of weddings on the day itself.

What are we looking for?

As a Conference, Meeting and Events sales agent you will be delivering and working on behalf of our Guests, to successfully fill this role, you should maintain the attitude, behavior,, skills, and values that follow:

Good organizational and administration skills Positive attitude and good communication skills Commitment to delivering a high level of customer service Confident telephone manner High level of IT skills Excellent grooming standards Demonstrated previous experience working in a Sales environment
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems Demonstrated previous experience working in the Conference and Events function Qualification, degree, or certification in a relevant field

What will it be like to work for Double tree by Hilton?

Double Tree by Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Double Tree by Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Double Tree by Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Types: Full-time, Permanent

Benefits:

Canteen Company events Company pension Discounted or free food Employee discount Free parking On-site gym On-site parking Referral programme
Schedule:

8 hour shift Monday to Friday
Work Location: In person

Reference ID: cmsa/07