Job Description

Location: Administratively based out of Lancaster or Wigan yard, the day-to-day of this role requires travel across the North West region.
Hours: The post holders will be required to work an annualised hour's system which is Monday to Friday. Overtime and possible weekend work applicable when reacting to emergency repairs that help to get our waterways open to our customers.
Our team and opportunity
We are looking for a Site Supervisor to join our Direct Services team. As the Trust continues to evolve and develop, so has our recognition that excellence in customer service is essential for our long-term success. We are looking for an organised and engaging Site Supervisor, who genuinely believes and demonstrates that a positive customer experience is central to how they work and how they set expectations of their team.
In this role, you will provide excellence in the visitor experience for the Canal & River Trust through the effective planning and delivery of a programme of maintenance and repair works to protect and enhance the reputation of the network as a valued national asset and the provision of customer service. You will be responsible for your team from scheduling to recruitment.
You will also care and ensure that health & safety and welfare issues are communicated effectively and promoted within your area of responsibility, understanding your responsibilities for and fulfilling your duties in accordance with the Trusts policies and procedures. You will ideally possess carpentry skills or be experienced in bricklaying or plumbing. A good knowledge of Health and Safety is essential including risk assessments, method statements and temporary works. This is a hands on role that involves performing construction activities alongside general supervisory responsibilities.
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About the role
The Canal & River Trust wants to create a sustainable and evolving canal and river network that is a national treasure - accessible to and cherished by all. Core to delivering this vision the job holder will be committed to equality and diversity whereby fellow employees, customers, our partners and volunteers feel respected, included and valued.
Key responsibilities:

• A hands on role to carry out construction tasks & supervise a small team of construction site operatives, providing daily onsite supervision of staff.
• Motivate staff to ensure that outputs are of the standard and quality required. Resolve any onsite staff issues and support the management of holidays and absence.
• Provide support to Construction Manager as required. Deputise for Construction Manger if needed to cover holidays and absence, including attendance for meetings if needed.
• Supervise construction works whilst in the delivery phase ensuring that jobs are delivered according to planned schedules and to meet the engineering specifications provided.
• Liaise with other teams, third parties and customers when needed. Organise deliveries and on site logistics to ensure that jobs are delivered efficiently.
• Act as Temporary Works Supervisor for works. Ensure that temporary works plans are delivered according to provide temporary works designs or according to equipment manufacturers instructions.
• Where reactive works are required, identify solutions and/or work with Construction Manager to identify solutions. Complete works to required canals to reduce customer disruption
• Supervise the day to day work plans of Heritage Trainees and/or Apprentices. Ensure day to day mentoring and support is provided. Resolve any minor issues identified by the trainee or in relation to skills development.
• Work with Manager to ensure that works being undertaken is meeting the training needs of the Apprentice/Trainee.
• Work with volunteers and ensure that they are able to contribute effectively on site. Ensure that appropriate support and feedback is provided on a day to day basis. Contribute to open days as required.
• Liaise with contractors and work in partnership as required. Cultivated strong working relationships between Trust staff and contractors to ensure that works are delivered as efficiently as possible.
• Provide feedback on any service issues and best practice. Produce Service Information Packs as required.
• Ensure that the Trust's and hired equipment is utilised correctly and serviced according to agreed standards. Working with Managers to ensure that yards are maintained in a safe, tidy and efficient manner.
• Assist the Construction Manager with appropriate administration tasks. Provide information for weekly cost reports, assist with the ordering of materials and complete other reports when required.

Health & Safety:

• Take responsibility for day to day safety on site and promote a safety culture. Complete basic safety paperwork where required and assist the Construction Manager in the creation of more complex safety paperwork when needed. Ensure all near misses, incidents and accidents are reported and be part of investigations and improvements as required.

About you
Essential:

• Recognised qualification or equivalent experience - e.g. NVQ Level 3 or City & Guilds or Completed Apprenticeship in a particular craft e.g. Carpentry, Bricklaying, joinery, plant operation, Construction.
• Relevant valid CAATS competency for use of plant/tools and equipment to maintain the canal/river environment.
• Recognised safety qualification or proven safety related experience.
• Some experience of leading a team / line management.
• Experience of working in a Construction environment.
• Ability to use smart phone and various work-based apps.

Desirable:

• Relevant heritage and environmental awareness.
• Current competency for the operation of construction plant.
• Temporary Works Supervision competency.
• Lift Supervisor competency.

What we offer
In addition to your annual salary 32,750, we can offer a company van (with fuel card), a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits. Further details on our benefits can be found here ( .
Some benefits include:

• Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
• 25 days paid holiday (plus paid Bank Holidays), increasing with years of service to up to 30 days after 5 years, plus holiday purchase scheme.
• Home working status with 'hub' facilities available should you need the flexibility to work outside of home.
• Free access to specialist counselling on a range of issues, e.g. health, financial, well-being and domestic matters.
• Access to a range of employee benefits including store discounts, boating holiday discounts and holiday purchase scheme.
• 2 days paid volunteering leave per annum, allowing you to volunteer for a local community project etc.
• Free fishing facilities across our canal network.

Skills Required