Job Description

Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Croydon or Whiteley, Hybrid
Closing date for applications: 9th October 2025
The opportunity:
We are looking for an experienced Mid-Market Construction Underwriter to join our well-established New Business team in the south-east. Working predominately with both our regional and global brokers the ideal candidate will provide underwriting expertise and first-class service to brokers and customers, with a proven track record of delivering profitable growth, managing complex portfolios, building strong business relationships and meeting business objectives.
Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren't available full-time. Please talk to us at interview about the flexibility you may need.
What will you be doing?
Well, you can expect no two days to be the same, you'll be working with your team and reporting into a Business Manager as well as interacting with brokers and intermediaries daily.
We need you to provide a standout service experience for customers and stakeholders and be responsible for delivering quality and timely solutions for them. This means taking ownership of own workload and supporting colleagues to deliver our collective workload - it's all about being a team player!
If you spot ways we can improve things or do them differently, we'd love you to tell us, that's how we can boost effectiveness and efficiency of our processes.
Key responsibilities:

• Develop profitable business with a group of Construction brokers & customers.
• Manage clients and leading broker relationships interacting with risk managers.
• Responsible for overall service proposition on key broker accounts.
• Underwrite and negotiate insurance contracts.
• Demonstrate knowledge of relevant systems, products, processes and procedures to be able to provide a first class experience for Customers (both internal and external).
• Ongoing self-development and learning, coaching others where appropriate.
• Promote continuous improvement and process efficiency.
• Contribute to a positive and supportive team culture.

What are we looking for?
Ideally, you will be an experienced Construction Underwriter looking for that next step or a new challenge at a large, global insurer. Having Mid-Market experience would be beneficial dealing with the writing of: CAR, Public / Products Liability and domestic Employers Liability insurance programmes. Strong communication and influencing skills are needed so we would like you to be able to demonstrate this. We are also looking for someone to bring their expertise and help us grow, so knowledge and understanding of industry trends is a must for us. We would also expect you to have CII qualifications or to have made good progress.
What will you get in return?
Everyone's different. That's why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
Follow the link for more information about our benefits -
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You'll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we're creating a brighter future for our customers, our people, and our planet.
With over 55,000 employees in more than 170 countries, you'll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry. We've made a promise to each other and every employee; to focus on sustainable impact, to care about each other's wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.
If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.
Our culture:
At Zurich, our sense of community is strong and we're particularly passionate about diversity and inclusion, which we've won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.
We've an environment that places a real importance on our people's wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We're also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.
We're passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we've awarded grants and volunteered time to deserving causes in the UK valued at over 90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
The financials

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

Time away

• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

Your health is important to us

• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

We're making a difference

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the 'UN Business Ambition for 1.5?C' pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over 90 million.

Skills Required