Job Description

We are looking for a pro-active and self-motivated Consultant, Risk Control and Partnering, to join the Retail Risk business function.
Your role will present a great opportunity to work in our Retail Risk function, as a first line regulatory risk expert helping ensure application of key policy and regulatory changes, which support performance expectations and good customer outcomes, meeting our strategic and regulatory expectations.
We are happy to consider flexible working approaches to help you perform at your best.
The working hours (per week) for this role can be between 28 and 35.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Northampton, London, Swindon or Dunfermline office. Whilst these locations are where we are primarily looking to fill the role, if you're an applicant based in a different location we would welcome your application and if successful, your hiring manager will provide further details on how this could work for this specific role. You can also find out more about our approach to .
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you'll be doing
You'll be working alongside your colleagues in Retail Risk to ensure that key regulatory, policy or process changes are safely delivered. You'll be completing gap analysis to identify any changes that need to be made, to processes as we continue to innovate within our regulatory framework.
You'll develop solutions to support project delivery and process improvement, effectively managing stakeholders and presenting findings.
Main responsibilities will be:

• Completing gap analysis against key policies, regulatory papers and best practice guidance to identify where risks or issues lay in our internal processes with a view to improving the application of regulations across the business function
• You'll be responsible for creating an action plan of areas where improvements are required whilst keeping relevant stakeholders up to date on progress
• Providing subject matter expertise to projects, risk partners and stakeholders when queries arise relating to Retail regulatory adherence
• Support with reviews from Audit, Compliance, Chief Controls Office and our regulators and analysing feedback at a process and functional level, articulating findings to stakeholders
• Responding to challenges of additional and emerging risks and regulation, ensuring our policies, processes and Lifecycle Definition tools accurately reflect our regulatory position

About you
The minimum requirements for the role are:

• Experience within financial services
• Experience working in a first line regulatory environment, with a good knowledge of the FCA handbook and the Regulations that impact Retail
• The ability to analyse information and produce concise and informative reports and presentations
• Experience in providing accurate and expert regulatory and risk advice
• Demonstrable ability to manage time effectively and display strong organisational skills with a high level of attention to detail and accuracy
• Strong relationship management and influencing skills, to help build trust and maintain relationships with a variety of stakeholders across the business and externally
• A proactive, collaborative and solution-oriented approach
• Able to think ahead and take planned action as appropriate

Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

• Feel what customers feel - We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
• Say it straight - We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
• Push for better - We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
• Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.

You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:

• A personal pension - if you put in 7% of your salary, we'll top up by a further 16%
• Up to 2 days of paid volunteering a year
• Life assurance worth 8x your salary
• A great selection of additional benefits through our salary sacrifice scheme
• Wellhub - Access to a range of free and paid options for health and wellness
• Access to an annual performance related bonus
• Access to training to help you develop and progress your career
• 25 days holiday, pro rata

Banking - but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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