Job Description

Do you enjoy delivering excellent customer service, working as part of a team, and working in a fast-paced environment? If so, we have an exciting new opportunity for you!

Who are we?

Damira Dental are a growing dental group with

40+ practices across England.

We have a strong commitment to ethical and preventative dentistry, and we offer a wide variety of NHS and private dental treatments. Our Contact Centre is a growing side of the business, currently located in North End, Portsmouth.

Job description

As a Contact Centre Advisor, you will speak to patients calling our practices in order to arrange appointments and answer any queries they may have. The aim is to provide a high level of service to provide a seamless experience when they go on to visit the practice.

Purpose of the Job

We are looking for friendly and professional individuals with previous customer service experience to:

Deliver excellent customer service Book appointments and answer queries as required Take payments as required

Performance Expectations

Provide prompt, professional responses to all patient enquiries. Coordinate effectively with the reception team to streamline appointment scheduling and payment processes.

Hours

40 Hours

We are open Monday to Sunday 8am - 8pm. Typical working hours will be four days 8-5 and one day 8-8.

12.21 per hour with opportunities to earn commission

Benefits:

OTE increase of 720 on salary after 9 months Pizza Thursday! Free pizza on the last Thursday of every month! Apprenticeships available for further personal and professional development
If this sounds like something you are interested in, please send your CV to ccrecruitment@damiradental.co.uk in the first instance for an informal chat about the role.

We look forward to hearing from you!

Job Types: Full-time, Permanent

Work Location: In person