Job Description

Contact Centre Sales Advisor

Join the journey. Drive your success. Grow with Murray Group.

At

Murray Group

, we're more than a motor trade business - we're a people business. Passion, service, and teamwork drive everything we do, and as we continue to grow, we're looking for motivated

Customer Service Sales Advisors

to join our team.

If you're a confident communicator who loves turning great conversations into great results, this is the opportunity for you.

What You'll Be Doing:

Engaging with existing customers via outbound and inbound calls to arrange MOTs, services, and maintenance bookings. Promoting and selling

service plan products

with genuine enthusiasm and confidence. Managing enquiries across

phone, email, and SMS

- delivering outstanding service every time. Following up on

vehicle health checks

to identify and secure additional bookings. Using persuasive sales techniques to

maximise revenue

and hit (or exceed!) your personal and team targets. Building trust and rapport with every customer while collaborating closely with internal teams. Accurately recording and updating customer information across multiple

CRM systems.

What we are looking for:

A

natural people person

- confident, engaging, and persuasive. Someone who thrives in a

target-driven, fast-paced

contact centre or sales environment. Experience in

outbound calling, telesales, or customer service

is ideal. Knowledge of the

motor industry

is a plus - but we'll provide full training. A team player who keeps customers at the heart of every interaction. Comfortable using

CRM and diary systems

to manage calls, bookings, and follow-ups.

Monday to Friday

working hours - enjoy your weekends!

A

realistic, uncapped commission scheme

- the more you achieve, the more you earn. A friendly, supportive office environment with

on-site parking

.

31+ days holiday

(including Bank Holidays).

Health Cash Plan & Life Insurance

.

Company Pension Scheme

. Access to

Employee Assistance Programme

, retailer car scheme,

bike-to-work

,

staff referral

bonuses, and exclusive staff discounts.
Why Join Us?

This isn't just another contact centre role - it's your chance to build a rewarding career in a growing company that values your talent and ambition. You'll play a key role in driving our sales success and shaping the customer experience that defines Murray Group.

Apply today

and become part of a team where your voice matters, your success is celebrated, and your future is full of possibility.

Job Types: Full-time, Permanent

Pay: From 25,396.80 per year

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Referral programme Sick pay Store discount
Work Location: In person