Job Description

About The Hangar

The Climbing Hangar started life in a Liverpool warehouse in 2011. Since then, we've grown to become a national business with sites across England, Wales, and Scotland. Our mission is simple - to inspire bolder living through indoor climbing.

We bring together epic climbing, fresh coffee and a fun-filled community to cities all over the UK. We are passionate about climbing. But more importantly, we're passionate about the impact that social, challenging, supportive, progressive and fun activity can have on people's lives, regardless of ability, age or fitness.

We are obsessed with creating unforgettable experiences for climbers of all levels. As one of the leading climbing groups in the UK indoor climbing industry, we're dedicated to pushing the boundaries of what's possible and fostering a community where adventure thrives. Our climbing facilities are more than just walls - they're vibrant hubs of energy, creativity, and connection. Join us on this exhilarating journey as we inspire people to reach new heights and discover their inner strength #boldertogether

Job role

The Content & Creative Lead owns TCH's storytelling, visual identity, and creative campaigns. This role ensures our brand is expressed consistently across channels and touchpoints, from digital to in-centre. They will manage the production of high-quality content, assets, and toolkits that drive engagement, bring our campaigns to life, and reflect the values and energy of TCH's community.

The role also integrates influencer and user-generated content into the creative mix, ensuring campaigns feel authentic, relevant, and impactful. By leading creative direction and content execution, this role is key to building awareness, driving engagement, and strengthening member retention.

What you'll be doing:

Creative Strategy & Brand Identity:

Own and evolve TCH's brand identity across all channels while ensuring consistent, innovative creative execution.

Content Creation & Campaign Assets:

Develop campaign content and toolkits while producing high-quality, inclusive assets and managing creative partners.

Storytelling & Community Engagement:

Lead storytelling that showcases TCH's culture and values while shaping social and influencer content that drives acquisition and retention.

Campaign Delivery & Integration:

Deliver integrated creative for the annual campaign calendar, aligning digital, social, in-centre, and influencer content.

Collaboration & Project Management:

Manage briefs and production schedules across teams and partners while using performance data to optimise future creative output.

Ideal Candidate:

Experience in creative/content leadership, ideally in consumer, leisure or lifestyle brands. Strong design and content production skills (video, photography, graphic design, copywriting) Strong eye for design and detail with a flair for visual consistency. Organised, able to manage multiple projects at pace. Experience managing agencies, freelancers, and external creative partners. Understanding of influencer content integration and campaign delivery.

What's in it for you?

Hybrid working - to ensure your work-life balance. Free Climbing for you, +1 - as everyone should get in on the fun! Long service recognition - an appreciation of your hard work. Employee Referral Scheme - bag yourself an extra 200
Employee Assistance Programme - Access to Headspace for yourself and up to 5 friends/family. Along with an on-site mental health first aider and access to counselling services. Training & Development Opportunities - We love helping our team develop their skills and take the next step in their career. Discounted gear from our retail range - get kitted out for that climb at a great discount.

How to apply:

If this role sounds like you, we would love to have you in our team!

Click the link below or email

Recruitment@TheClimbingHangar.com

to send us your CV and Cover Letter. Please state the 'position' and 'location' in the subject line. We can't wait to meet you!

*Please be advised that due to the large volume of applications we receive, we have the right to place applications on hold before the advertised closing date.

*All applications require a cover letter to express your personality and your interest in the role. A strong cover letter is your chance to stand out against the rest of the applicants!

Please be aware that it is our company policy not to provide individual feedback on interview outcomes. This is to ensure fairness and consistency for all applicants.

Any information provided to us will be collected, stored and analysed. We only use this information lawfully. If we employ you, it will be part of your employment record and will be held and maintained in accordance with the Data Protection Act 1998.

Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Referral programme Sick pay Store discount
Experience:

creative/content leadership: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Liverpool L1 4AR