Job Description

Job Ref:

MAY1153

Branch:

Maybourne Corporate Office

Location:

Maybourne Corporate Office, London (South West)

Salary/Benefits:

Competitive Salary plus Benefits

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Monday to Friday - 9am till 6pm

Hours per week:

40 - Full Time

Posted date:

01/07/2025

Closing date:

14/08/2025

At Maybourne it is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.



We are building on the reputation of our heritage properties by pursuing a global vision to lead the future of luxury. This includes curating distinctive and enriching experiences, developing our digital capabilities and superior insights, enhancing our unmatched guest experience, and expanding the number of hotels, spas, and residences around the world.



Supporting the Digital and Communications teams, the Content Creative will not only create exciting content, but will support communication channels across the group, interact with the hotel's social media communiities and strive to achieve growth across our channels.



Your responsibilities will include but will not be limited to:


Create content for Maybourne, primarily social media pages (Instagram, Facebook, X, TikTok, etc.) but also with an eye for omnichannel use from newsletters to websites and beyond. Oversee content creation projects from beginning-to-end from capturing imagery yourself, to working with photographers on larger shoots. Generate compelling and engaging content in line with the respective tones and personalities of each hotel that will inspire and compel followers. Work with the Communications Team to create content plans whilst also having the instinct for spontaneous posts and capturing of 'moments'. Manage a fast-paced and reactive schedule of regular updates. Ensure key PR events are supported through social media - this will require early mornings and late evening coverage as well as weekend cover when necessary. Live posting and post event content to allow followers to feel as if they were there. Keep a close eye on the social media landscape particularly within the luxury industries, applying knowledge to ensure that our approach is always fresh. Stay familiar with current consumer trends and new social networks and tools to come up with innovative content ideas. Support on engagement with followers where needed - responding to comments and messages - always keeping in mind the tone of each hotel. Stay alert to any adverse comment and flag to the wider team in order to maintain the positive online reputation of the hotels.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled campaigns and projects.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health Wellbeing

Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes Monthly access to subsidised massage and podiatry treatments A programme of wellbeing initiatives, from mental health support to physical activity 24-hour confidential assistance helpline On- and off-site Occupational Health support Life assurance through our Death in Service scheme Eye care support, including vouchers and contributions towards glasses
Flu vaccination vouchers

Recognition Growth

An extra paid day's leave to celebrate your birthday Instant recognition and award programme, celebrating extraordinary contributions Dedicated in-house training and development to support your personal and professional growth Monthly colleague awards with generous prizes Opportunities for internal progression and cross-property moves 'Introduce a Star' referral scheme - with rewards of up to 1,500
Long service celebrations to honour your continued dedication

Financial Care

A highly competitive salary package Increased holiday entitlement after 3 and 5 years of service Family-first policies, including enhanced maternity and paternity pay Season ticket travel loans A generous pension scheme

Moments to Remember

Exceptional colleague rates of 50 per night across Maybourne properties for you and your family A hosted 'Guest Experience Stay' -- immerse yourself in the full Maybourne experience
50% off food and beverage across our restaurants and bars
Invitations to a year-round calendar of cherished colleague events - from the Maybourne Picnic to our festive celebrations Thoughtful gifts to mark weddings, new arrivals, and retirements



Selected benefits are subject to terms and conditions.*



Maybourne manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera and The Emory - some of the world's most renowned hotels.



Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to anticipating every need, at any moment, for any guest.



Our Corporate Office houses departments with a global focus, working across all our properties. These departments include Sales, Marketing, PR, Global FB, Reservations, Revenue, Retail, Human Resources, Legal, Guest Experience, Finance, Construction Projects, Design, and IT. Working collaboratively, these teams come together to create stories of distinction that set our properties apart.