Job Description

Our studio develops and publishes free-to-play mobile puzzle games. With titles including Puzzle Page, Picture Cross and One Clue Crossword, around half a million people play our games each day.
Delivering a positive gaming experience is our top priority. We're looking for someone to help us create engaging in-game puzzle content, such as crosswords and word games, that will help drive player engagement and increase retention. Content management is a dynamic and evolving process meaning you'll face unexpected challenges requiring you to be flexible and adaptable to change.
You'll be a confident communicator who is keen to learn about and help develop our games. You will also help provide front-line support to our players understanding the impact satisfied and unsatisfied players have on our business.
What will you be doing?
Work with the Content Manager to:

• Produce new and innovative puzzle content across all of our games

• This includes creating, editing and testing puzzles
• Contribute new ideas for time-limited puzzle events
• Ensure content deadlines are met whilst delivering high-quality work
• Proofread and where necessary edit the work of fellow content creators
• Fact check and verify information and research
• Play test new content and features and report findings to QA
• Work closely with QA and developers, escalating any issues you cannot resolve
• Suggest ideas for improving player experience, our content and our processes
• Engage with players via social media platforms and promote in game events
• If required, assist the Player Support team by resolving any issues on first contact and within specified timeframes

What are we looking for?
We're looking for a hard-working, team-oriented candidate who is passionate about engaging with and supporting our players.
The ideal candidate will have:

• Excellent writing and proofreading skills
• Strong communication skills
• An interest in puzzles and language
• Knowledge of various social media platforms
• A team-focused mindset, actively contributing and collaborating with colleagues to build strong working relationships and achieve success
• The ability to work independently whilst effectively managing own workload
• Experience working with Google Workspace and MS Office and an aptitude to learn new systems (our bespoke tools)

About Us
Miniclip is a global leader in games and one of the world's biggest developers and publishers of mobile games, with a mission of unleashing the gamer in everyone. It distributes highly engaging games to a global audience of over 450 million monthly and 70 million daily active users across mobile, PC, console, social, and online platforms. Operating in 15 countries, Miniclip develops and launches games in multiple categories across its 22 studios.
Founded in 2001 with an internationally recognised brand name, Miniclip has successfully grown a global audience across 195 countries and six continents. It has a unique understanding of the games space, developing and distributing a strong portfolio of over 60 high-quality mobile games globally.
To date, Miniclip's studios and companies have generated more than 10.5 billion downloads, including the following games: 8 Ball Pool, Subway Surfers, Golf Battle, Football Strike, Carrom Pool, OSM - Online Soccer Manager(TM), Football Rivals , Pure Sniper , Puzzle Page(TM), Head Ball 2, Motorsport Manager, Darts of Fury, Ultimate Golf, Mini Football, Triple Match 3D(TM), Agar.io, PowerWash Simulator, Suduko.com(TM), and We Are Warriors(TM).
Supersonic Software Ltd., a Miniclip Studio, was founded in 1988 and for many years worked as a console game developer. The company pivoted to specialise in free-to-play mobile games around 10 years ago. The group specialises in developing and publishing puzzle games and running these as 'forever' franchises. The portolio includes 'Puzzle Page', 'Picture Cross', 'World's Biggest Crossword' and 'One Clue Crossword'.
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Skills Required