Job Description

Are you passionate about hospitality, creating moments of delight, and cake?

Would you love to step into an exciting marketing role where your creativity and communications skills can showcase an iconic and heritage-rich brand?

An exciting opportunity has arisen for an ambitious and experienced marketing professional to join iconic Cambridge institution Fitzbillies. As the Content & Marketing Executive, you will enhance and support the brand both in-branch and online with engaging, compelling, and on-brand content. You'll create social media videos, in-branch posters, beautiful leaflets, and delightful customer-facing emails. With your drive and creativity, you'll bring innovative ideas and a passion for excellence to support the brand's heritage and ongoing growth.

This is a full-time role based in central Cambridge, with time spent across our branches and bakery, offering you the opportunity to make a tangible impact to a famous and beloved brand. You'll report into our Ecommerce & Marketing Director, working closely with them to fulfil our business objectives. If you thrive in a varied, creative, and highly organised role, please get in touch.

Role responsibilities:

To manage and grow the brand's social media presence, including creating video and photo content, ensuring each platform is on brand, engaging, and on message To create email content and automation sequences for ecommerce and branches that is clear, on brand, and drives sales To produce in-branch posters and print content that align with digital marketing messaging To support the website and ecommerce experience with website content and printed material To support more extensive photoshoots and content creation for ecommerce and branches To track the performance of marketing content across the business and feed this into the wider business to support business development To contribute ideas and initiatives to raise the profile of the business and support growth

Essential skills and experience:

Previous experience in a marketing role, ideally for a B2C brand A good knowledge of CRM and email marketing from a technical point of view as well as content Experience creating engaging and effective photography and video content for social media Excellent written English and strong communication skills overall Organised and able to manage a varied and full workload efficiently and to set deadlines Ability to do basic graphic design using Canva - more proficient InDesign skills preferred Ambitious, curious, and willing to learn with a can-do attitude Excited to be part of a small business where we all jump in to achieve our goals Ability to manage your own time and be flexible on working location across our central Cambridge branches, depending on the work requirements

Desirable:

Proficient in Canva, InDesign, Shopify and Meta Experience in hospitality and/or online retail Ability to write press releases on behalf of the brand Knowledge of Cambridge and Fitzbillies' history Understanding of how paid digital content works with organic
We are open to flexible hours for the right candidate, but no fewer than 28 hours a week.

If this exciting role interests you, please send your CV and cover letter as soon as possible.

Job Type: Full-time

Pay: 29,000.00-35,000.00 per year

Benefits:

Discounted or free food Employee discount
Work Location: In person