Job Description

Ruby is an eCommerce and marketplace store that specialises in timber, home, and garden products. As a family-run business based in Devon, we take pride in offering high quality products and exceptional service. We have a small, yet dynamic marketing team within a fast growing company, providing an excellent opportunity for ambitious, motivated, and enthusiastic individuals.

The Role

We are a fast-growing family business with big ambitions. Our environment is hands-on, varied, supportive, and perfect for someone who wants to develop quickly. Unlike larger companies where roles can be rigid and repetitive, we offer the chance for the right person to take real ownership of our content, both short and long form.

We're looking for a diligent Content Writer who can produce high-quality short form and long form content across the business, collaborating with various departments on content-based projects and to ensure any content written is technically accurate. This role is ideal for someone with 1-2 years experience who wants to develop the presence of the Ruby brand, own content as a whole and see their work directly influence brand perception and KPIs.

The successful candidate, reporting to the Head of eCommerce, will have strong writing fundamentals, a proactive approach to research, the confidence to propose ideas, and (if they don't have this experience already) a willingness to learn SEO best practice to ensure the content is perfectly suited to our eCommerce environment.

Content Creation

Write clear, engaging and on-brand content for product pages, category pages, homepage, blogs and customer-facing guides Produce both short-form and long-form content, tailoring content to the audience reading it Collaborate with our social team as requested for engaging social copy Partner with our PPC team to craft compelling ad copy that drives clicks Work with our sales team to write excellent copy in Ruby's printed advertising materials, to be seen at trade shows and in-store locations across the country

Research & Optimisation

Conduct competitor research, using their sites and specialist tools (training provided) to do so Ensure accuracy and consistency in our content - look after our brand voice! Create and refine new ideas for content or content types that you think Ruby should be producing

Content Maintenance & Analysis

Update and refine existing website content to improve clarity, accuracy, and customer experience Manage category page copy and help identify opportunities for new categories or content themes Write and update product descriptions and supporting content for new product launches Use analytics tools to track performance of content, recommending amendments, refreshes or deletion if appropriate

Operational Support

Work with customer service and sales teams to identify frequently asked customer questions and use this to inform content-writing Support day-to-day content administration and project coordination Contribute to larger content initiatives, such as seasonal campaigns, brand refreshes, or website improvements

Who are we looking for?

Essential:

1-2 years previous experience in content writing, content marketing or similar Strong written skills with excellent grammar, accuracy and attention to detail Able to self-serve - can you research independently to bring solutions to the table? Comfortable managing multiple tasks across a varied workload Proactive and keen to grow as a strategist, not just a writer

Desirable:

Experience writing for eCommerce or product-led businesses Familiarity and understanding of SEO best practices Experience using a CMS to upload content Interest in home & garden or DIY

What we'll offer you

Ownership of diverse content projects The ability to shape and influence our brand's tone of voice Collaboration with experienced specialists across a range of digital marketing, sales and manufacturing professions Mentorship and on-the-job training across digital marketing, content, eCommerce and analytics A friendly, supportive team environment Ability to shape your role at Ruby as the company grows Not to mention, a company bonus scheme!
Job Type: Full-time

Additional pay:

Bonus scheme
Benefits:

Company events Company pension Work from home
Schedule:

Monday to Friday
Work Location: In person

Ability to commute/relocate:

Beaworthy EX21: reliably commute or plan to relocate before starting work.

Job Types: Full-time, Permanent

Pay: 25,000.00-35,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person