Job Description

Contract Administrator (Property) (28,891 per annum, full-time, hybrid)

Job Role

We are looking for a Contract Administrator to support the team with the day to day running of contracts including day to day repairs, fire precaution works and damp and mould cases. You will be responsible for providing support to the team to manage the performance and delivery to the required contract specification. Reporting to the senior contract manager you will help shape the services offered to deliver exceptional customer satisfaction. With a good understanding of repairs, you will be responsible for monitoring and responding to customer contacts and tasks, processing works orders to completion and working with our contractors and other stakeholders.


You will need to be confident and calm in your approach and able to prioritise your work. You will also be expected to minute operational meetings with clear outcomes to support the Governance of the partnerships. You will also be someone with outstanding IT skills, attention to detail and experience of administration in either housing, construction or project management.

About Us

At West Kent we're passionate about the role a housing association can play in society and believe the

values

of an organisation are what makes it special. Our

vision

is to deliver places to live and space to grow for our current and future residents.


Our

values

guide us to how we do this from

delivering on our promises

, working with

honesty, integrity

and

flexibility

, showing

compassion, self-awareness

, as well as a

commitment to learning

and equally important

working hard and having fun.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing.


Please see our website for more details about our benefits package.

Additional Details

We operate hybrid working with employees attending the office two days per week.


You'll need a full driving licence and access to your own vehicle.

Application Information

We will only consider applications submitted with a full CV and completed application form.


There is further information about our recruitment process, and the full job description, on our website.

Advert closing date: 9am on 2 December 2025

Interview date: 9 December 2025