Job Description

Ops Contract & Compliance Administrator

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Location:

Landmark Building, London

Hours:

Full-time, 40 hours per week, MondayFriday, 8:0017:00

Salary:

32,000 per annum

Annual Leave:

33 days (inclusive of bank holidays)


At Anabas, our vision is simple: we deliver forward-thinking Facilities Management solutions with passion, precision, and a commitment to exceptional service. We are proud to support a diverse and well-established client base, tailoring our services to meet their individual needs.


We are now seeking a proactive and highly organised

Ops Contract & Compliance Administrator

to join our fast-paced team at one of Londons most iconic landmark buildings. This is an excellent opportunity for someone who thrives in a dynamic environment and is keen to build a career within Facilities Management.

Key Responsibilities

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Compliance & Health and Safety

Ensure health and safety requirements are met across Cleaning, Security, Helpdesk, and Facilities operations. Support the implementation and maintenance of compliance procedures, documentation, and records. Coordinate audits, inspections, and follow-up actions, ensuring all non-conformities are tracked and resolved.

Operational & Administrative Support

Provide operational and administrative support for SLAs and KPIs across all service lines. Oversee CAFM (QFM) data accuracy to ensure reactive and planned tasks are logged, prioritised, assigned, and closed within SLA. Support job scheduling, PPM tracking, and coordination between contractors, service teams, and client representatives. Act as a key administrative contact for all client meetings and communications, preparing packs, taking minutes, and issuing actions.

Reporting & Performance Monitoring

Prepare accurate weekly and monthly reports on service performance, compliance, and operational activity. Produce regular compliance and performance summaries for the Workplace Experience Manager.

Finance & Procurement

Prepare monthly financial reports, ensuring timely reconciliation, invoicing, and tracking of BAU and ACW purchases. Manage purchase orders via WAP, including raising POs, processing equipment requests, goods receipting, and invoice tracking.

Team Support & Service Delivery

Work collaboratively with operational leads across Cleaning, Security, Facilities Assistants, and Helpdesk teams. Provide hands-on support when required, including meeting room setup, replenishment of consumables, escorting contractors, and maintaining presentation standards. Support continuous improvement and proactive issue resolution. Maintain accurate service and compliance documentation. Basic CAD knowledge is desirable, with willingness to learn and support space planning activities.

About You

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Experience in a similar administrative or operational FM role. Excellent written and verbal communication skills. Strong Microsoft Office proficiency; experience with CAFM systems (particularly QFM) is desirable. Proactive mindset with the ability to challenge assumptions and find solutions. Exceptional organisation and attention to detail. Ability to multitask effectively in a busy environment. Positive team-focused attitude with flexibility to support business needs. Commitment to delivering excellent customer service.

Key Skills

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First-class customer service Strong decision-making and critical thinking Organisation and attention to detail Research and analysis Multitasking and prioritisation Computer literacy Creativity and flexibility Self-motivation and initiative Strong written and verbal communication

Benefits

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Employee Assistance Programme Access to the Life Assured wellbeing app Life insurance Recognition and Reward Scheme Cycle to Work Scheme Recommend a Friend Scheme Company events and team culture

If you are an organised, motivated professional looking to take the next step in Facilities Management, we would love to hear from you.

Apply today and join the Anabas team!