Job Description

Join our growing Facilities Management Services team in Swansea!

We're seeking a motivated and organised

Contract Co-ordinator

to support day-to-day operations within our FM Services team.
If you have a background in administration, property, or maintenance coordination -- and enjoy keeping fast-moving operations running smoothly -- we'd love to hear from you.

About Us

Established in 2007,

Facility Services Group Ltd (FSG)

is one of South Wales' leading providers of mechanical, electrical, and facilities management services.
We work across a diverse client base including commercial, industrial, retail, healthcare, and property management sectors, built on reliability, flexibility, and great client relationships.

The Role

You'll be part of a collaborative team responsible for coordinating maintenance and reactive works, managing client requests, and ensuring tasks are completed accurately through our CAFM system (JobLogic).
The position is varied, fast-paced, and ideal for someone who enjoys balancing admin, communication, and operational problem-solving.

Key Responsibilities

Logging and tracking reactive and planned jobs through JobLogic. Scheduling engineers and managing labour allocation for maintenance tasks. Raising and managing purchase/work orders for internal and subcontracted works. Producing and issuing quotations to clients. Closing down jobs accurately for billing and reporting. Acting as a client contact for updates, queries, and follow-on works. Maintaining accurate site and contact information. Supporting utilisation and KPI reporting.

Skills & Experience

Essential

Proven coordination or administration experience. Proficient in Microsoft Office (Outlook, Excel, Word). Excellent organisation, communication, and multitasking skills. Customer-focused approach with strong attention to detail.

Desirable

Experience with CAFM/helpdesk systems. Familiarity with facilities management or building services environments. Experience in producing or processing quotations.

Benefits

27,500 annual salary 25 days annual leave + bank holidays Company pension scheme Health & wellbeing programme Cycle to work scheme Casual dress On-site parking Employee referral programme

Schedule

Monday to Friday (full-time office-based role in Swansea)
Job Types: Full-time, Permanent

Pay: From 27,500.00 per year

Benefits:

Casual dress Company pension Cycle to work scheme Free parking Health & wellbeing programme On-site parking Referral programme
Work Location: In person