Job Description

We're a housing association...that's the obvious way to label us and of course you're not wrong. But you might also think of us as a commercially successful, 232million turnover property business with 29% operating surplus, a portfolio of over 35,000 homes worth c.4billion, with a real focus on and dedication to providing quality services to the people living in them. If you see us as the latter, read on...



Our Contract Delivery Surveyor is a role with real purpose. With roles within both our Planned Maintenance Team and Retrofit Team, you could play a central part in delivering energy efficiency upgrades or improve the quality of homes through planned major component replacement programmes (kitchens, bathrooms, windows, roofs)- all while ensuring that our tenants are informed, engaged, and supported every step of the way.

Why These Role Could Be a Great Fit for You:

Make a difference - Your work could directly to improving the lives of our tenants and contribute to reducing carbon emissions and fuel poverty.



Own the process - From pre-contract planning to site inspections and reporting, you'll support retrofit or planned major component replacement delivery from the ground up.



Work with people - Build trusted relationships with tenants, contractors, and colleagues to ensure smooth, customer-focused projects.



Keep learning - You'll be part of a team that values knowledge-sharing and innovation. We'll also support you to develop your career and gain additional qualifications.



What's the role? Responsibilities include, but aren't limited to:



Project Delivery - Assist in managing the delivery of our whole house modernisation project, carbon reduction / sustainability initiatives, and major component replacements.



Contract Management - Support the procurement, administration, and management of contracts, ensuring projects are delivered on time, within budget, and to a high standard. Supporting the monitoring of contractor performance, resolving issues and ensuring high-quality workmanship.



Cost Control & Budgeting - Assist in preparing cost estimates, managing budgets, and ensuring value for money in all projects.



Compliance & Regulations - Ensure all works comply with relevant building regulations, health & safety standards, and sustainability requirements.



Stakeholder Engagement - Liaise with contractors, consultants, tenants, and internal teams to ensure smooth project delivery.

Our ideal candidate? Your CV and cover letter will highlight:

Degree, relevant qualification or experience in Surveying, Construction Management, Contract Management or a related field.



Knowledge of construction contracts, and project management principles.



Excellent communication, negotiation, and organisational skills.



Ability to work independently and collaboratively in a fast-paced environment.



Willingness to learn and grow in a supportive team setting.



Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.



Interested? Please see link to a full Role Profile attached. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter. Please be advised that suitable candidates will be invited to participate in an assessment shortly after applying. We reserve the right to cease recruitment activity prior to the stated close date, should an appointable candidate be identified.



We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.



Please note that this position is known as Contract Delivery Surveyor (Retrofit) internally.

Recruitment Agencies:

Midland Heart only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our Resourcing team. We do not pay agency fees when speculative and unsolicited CVs are submitted to any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Midland Heart will be deemed evidence of full and unlimited acceptance of this approach.