Job Description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We'd like you to join us as a Contract and Fees Management Assistant in the Commercial Team in Darlington. This role is full time and hybrid working (3 days in the office and 2 working from home).


The Contract & Fees Management Assistant role is to support the Commercial Department with key commercial administration responsibilities as instructed by the Contracts Manager and Business Development Director's. The role will also be accountable for monitoring and responding to the Group's referral mailbox. To support with the fee management and fees uplift process across the Group and secure annual % uplifts for our Residential and Care in the Home packages

What you'll be doing:

Contract Administration

Registration, monitoring and management of client portals and email inboxes, including distribution of opportunities to the relevant member of the Commercial Department. Identifying new contract opportunities by tracking notification boards and assisting with contracts/bids from the expression of interest to submission and outcome stage as directed by the Contracts Manager and Business Development. Draft written responses drawing on previous submissions in the library, specifications, policy research and local research. Ensure bid and tender documentation is properly formatted, collated, and presented in a professional and timely manner. Proofread written documentation prior to submission. Construct, write and submit tender and DPS responses within assigned timeframes, in line with commercial bid process.

Fees Management

Negotiate annual fee uplifts with CCGs, Local Authority and private clients. Communication with funders and continued following up as required. Discussion with service managers and other colleagues to help with costing and funder communication. Keep accurate and organised record of communication with funders and other regarding fees. Keep accurate record of any agreed fees and inform relevant colleagues to ensure accurate billing. Monthly/weekly reporting on progress to date and future fee increase projection. Help resolve discrepancies in expected fees and actual receipts. Assist with other income generating projects such as ad-hoc grant claims. Communicate and negotiate funding packages and annual fee uplift expectations to ICBs, Local Authority, and private clients.

What you'll have:

Exceptional written English, verbal reasoning and mathematical skills Experience of healthcare, or similar experience within either a recruitment or provider environment Previous administration experience essential Confident with figures and the ability to produce a range of advanced level spreadsheets and reports is essential to this role Excellent strategic planning and organisational skills Excellent computer skills including MS Word, PowerPoint and Excel proficiency is essential Experience using CRM systems
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

What to look forward to:

25 days plus bank holidays Birthday off Join the

Active Learning Hub

and benefit from a wide range of e learning and face to face training and development opportunities

Active Reward App

giving discounts and savings on your weekly shop Free 24 hour confidential

Employee Assistance Programme Helpline & App

to support with legal, health, wellbeing, relationship and consumer advice A

Nest Personal Pension

account Access to join a

Medicash Health Plan

for you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstanding

Active Behaviours

via the

Active Awards

programme Enhanced Sick & Maternity Pay benefits

Refer a Friend

Scheme

and earn yourself up to

1000

by recommending someone you know * and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group