Job Description

A great opportunity to join the Kuehne+Nagel team at Heathrow.
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The Healthcare Shift Team Leader is responsible for directing the daily activities for the Healthcare team
including supervision, prime customer contact for all Healthcare activity and the proper processing of all
warehouse Healthcare operations & procedures.
Key responsibilities includes supporting the Warehouse Shift Manager through leading the Healthcare team in
completing warehouse operational work procedures to achieve the shared operational aim of consistently
excellent service delivery.
In the absence of the shift manager, the Warehouse Shift Team Leader will take direct ownership for managing,
accountability & responsibility for the warehouse team.
How you create impact

• Ensure that a thorough and comprehensive induction is carried out for all colleagues using the appropriate

documentation. * Ensure that both internal systems - HR.net and HCM is completed for all colleagues in a timely manner and reviewed/actioned regularly.

• Ensure HR policies and procedures are adhered to at all times.
• Carry out performance and annual reviews with all colleagues in line with Company procedure, setting objectives, agreeing clear IDP's and reviewing both twice a year as minimum
• Effectively people manage and carry out procedures relating to absence management and general operational HR administrative duties
• Ensure that all available resources (people and equipment) are utilised to maximum effect in order to achieve the key objectives of the role.
• Oversee the inbound and outbound Cargo Flows, Manpower, and Equipment & Inventory to ensure costs optimization and deliver consistently excellent service.
• Support the Shift Manager in being responsible and accountable for the day to day management of the

operation
What we would like you to bring

• Leadership qualities including the ability to enthuse and motivate
• Good time management and Communication skills
• Strong organisation skills
• Ability to achieve a high level of accuracy
• Flexible approach to working hours, including weekends when required
• High attention to detail
• Good knowledge of airfreight warehousing
• Knowledge of Healthcare& healthcare supply chain requirements and government regulations in regards Healthcare Storage
• Previous supervisory experience is preferable.
• Experience of working to agreed targets
• Intermediate PC Skills: Excel, Word, Outlook
• Understanding of warehouse practices e.g. picking, loading

As well as our competitive pay rates and superb training opportunities, we also offer a great working environment. You will be respected and valued if you work for us and have genuine opportunities to progress and develop.

• 26 days holidays plus bank holidays * 2 volunteering days per year * 3 x Life Assurance Option if you join the KN Route2 pension scheme * A tailored personal development and training programme. * Trusted and empowered to deliver and be your best. * Enhanced Maternity/Paternity Leave * Cycle to work scheme * Discount on high street stores and local supermarkets (Tesco, Asda, Sainsburys & more) * Refer a friend scheme

As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation

Skills Required