Job Description

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About The Role

Atlas Facilities Management are looking to recruit an experienced Contract Manager based in Cambridge looking after the City Airport, along with the associated hangars and grounds. Experience in a similar environment would be an advantage.



What we are paying: 35,000 - 38,000 per annum



The hours you shall be working will be: 45 hours per week Monday to Friday. You will be flexible with start & finish times, and occasional weekend hours may be required depending on business demand.



Background checks will be carried out in line with Airside requirements. A full clean driving licence is essential.



As part of this position, you will also be responsible for a small number of nearby client contracts, with details to be discussed at interview.



We are looking to recruit an experienced Manager who is people focussed whilst being able to deliver outstanding customer service for our client. We are passionate about people and someone like minded that can align to our company values is essential. This role is ideally suited to someone who is based in the city centre, however, will consider applicants in the surrounding areas with a realistic commute



If this sounds like you, we'd love to hear from you...




Are excited about making a difference Have a positive and friendly attitude Are local to the area Have outstanding customer service skills If you are enthusiastic, take pride in your work and have great attention to detail you'll fit in perfectly with our award-winning team. Apply today and we'll contact you soon.

What you shall

be doing/responsible for:

+ - Plan, organise within agreed budgets and timescales - Develop and maintain excellent client relationships so that we continue to meet and exceed our client's expectations at all times
- Recruit, motivate and develop direct reports
- Develop management team through, appraisals, feedback, performance management and personal coaching
- Communicate regularly with your team through team talks, monthly set meeting, toolbox talks ensuring the flow of information
- Control contract operations; expenditure, budgets, client satisfaction, service delivery, client meetings, monthly call log/complaints reports, site visits
- Ensure activities integrate with organisational requirements for quality management, health & safety, legal stipulations, environmental policies, duty of care uphold and safeguard
- Promote the Company's values and ensure integrity and corporate social responsibility is being met
- Audit sites and make sure your team is undertaking the correct site audits compliance and quality assurance on a monthly basis
- Develop individual accounts both in revenue and include service improvement and upselling other company services
- Manage the mobilisation of new contracts, delegating tasks as and when necessary
- Able to communicate and lease at all levels through the company, making sure the right information is being received at the correct departments
- Hold weekly and monthly meetings with client stakeholders
- Ensure all PPM works are scheduled and client notified in providing relevant RAMS and Coordinate Subcontractors work flow for PPM works
- Placing orders for Stores and Consumables
- Co-ordination and scheduling of work task for the roaming operative
- Compiling monthly reports which provide detail on contract expenditure and performance, excel competency necessary.
Before you apply:



Please ensure you have the ability to demonstrate that you are able to deliver on the responsibilities. This shall be a competency-based interview and you shall be asked to give specific examples. We do require that the successful candidate has excellent people management and client relationship skills.



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About You

The successful candidate will need to demonstrate the following experience, skills, behaviours necessary to meet the requirements of the role:



+ - Ability to work well in a highly pressurised environment and communicate effectively with all Stakeholders - Management experience
- Strong team working ethic and flexibility
- Outstanding customer service and analytical skills
- IT literate
- Contract expenditure and budget control for portfolio
- Employment Legislation
- Demonstrable experience in KPI management and Compliance to all Service Level Agreements
- ISO procedures familiarity
- Direct report management experience / HR competency
- Health & Safety awareness - ideally IOSHH
- A right to work in the UK (please bring your evidence to the interview) this applies to both UK and Non-UK Nationals.
- A basic DBS check will be required
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About The Company

What makes this job amazing?

Full learning & support from Atlas. Wagestream - our financial wellbeing and benefits platform which provides you with real-time access to earned wages, information to improve your financial health, and discounts/savings at leading retailers and supermarkets. Cycle to work scheme.
Workplace pension scheme. Staff recognition scheme (Stars of Atlas). Staff engagement portal. The ability to progress your career within Atlas. Learning and development led by you: support in areas you like or want to learn more about. The opportunity to work amongst people who value and support each other, achieving great results. For those who value and excel in transparent, high-intensity, and high-impact environments, there is significant opportunity for advancement. Atlas continues to grow at pace which is both exciting and challenging. Subject to qualifying parameters.

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.


Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family

Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we're always there when it really matters. Whether it's with practical help and support, or simply a mug of tea and a shoulder to cry on.

Sharing makes us stronger

Knowledge is more powerful when its shared. Which is why we share everything - our ideas, our expertise, our news and most-of-all our time. Show humility. Share and work together, and anything is possible.

Own your space

You are Atlas. Don't be afraid to make decisions. Use your time wisely and treat every pound as if it was coming from your own pocket.

Be honest. Always.

Have the courage to do the right thing, even when no-one is watching. Whether it's owning up to a mistake, having a difficult conversation, or simply arguing a point you feel passionate about. Be yourself. Authenticity breeds trust. Trust brings happiness.

Treat clients like our best friends

If we're a family, then our clients are our best friends. Friends who you can be completely open and honest with, because they trust you to put their interests first. We take the time to listen to what's going on in our clients lives and pull out all the stops to make them feel happy.

Start with Wow

And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Constantly seek opportunities to learn from others, and if something doesn't make sense, shout. Always ask yourself if there is more we can do to bring happiness to those around us.

Don't just talk. Do.

We are a business that thrives on doing. The more we do, the more we succeed. Embrace change. Keep it simple. Keep meetings short. Plan just enough to succeed. And then get on with it.


Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.