Job Description

Contract Manager
Location: Eurocentral
Company: The Gregory Group
About Us: At Gregory Group, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement.
: We are seeking an experienced Contract Manager to oversee and manage the delivery contracts for retail stores across the UK. The ideal candidate will have a proven track record in managing delivery operations, ensuring compliance with service agreements, and working effectively with driver representatives and other key stakeholders. This role is pivotal in ensuring that our delivery processes run smoothly, cost-effectively, and in line with the company's high standards.
Key Responsibilities:
Contract Management:

• You will have full P&L responsibility for the contract, reporting into the Director of Gregory Group, Scotland.
• Oversee the performance of own fleet, third-party providers and resourcing for the contract.
• Accountable for all operational and legal compliance and ensuring adherence to contract terms and KPIs.
• Negotiate contract renewals, service levels, and amendments with delivery partners.
• Monitor budgets, track expenses, and ensure cost-effective service delivery.

Retail Store Deliveries:

• Manage the operational logistics of retail store deliveries across Scotland, ensuring timely and accurate service.
• Identify and resolve delivery issues or delays, maintaining excellent communication with stakeholders.
• Work closely with retail managers to understand store-specific delivery requirements and optimise operations.

People Skills:

• Build and maintain strong working relationships at all levels.
• Addressing disputes or concerns promptly and professionally.
• Provide guidance and support on labour relations issues, ensuring alignment with organisational policies.

Operational Oversight:

• Analyse delivery data to identify inefficiencies and implement process improvements.
• Collaborate with internal teams such as procurement, operations, and People & Culture to ensure smooth contract execution.
• Drive adherence to health, safety, and regulatory compliance standards within delivery operations.

Requirements:

• Proven experience as a Contract Manager or in a similar role, with a focus on retail store deliveries in Scotland.
• Strong negotiation, stakeholder management, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams and departments.
• Knowledge of UK logistics regulations, retail delivery processes, and health and safety standards.
• Analytical mindset with the ability to interpret data and drive performance improvements.

Desirable requirements:

• Relevant qualifications in supply chain management, logistics, or a related field.
• Experience in budget management and financial analysis.
• Familiarity with retail operations and customer service principles.

Why Join Gregory Group?

• Competitive Salary: 55,000 - 60,000 per annum, depending on experience.
• Hours: 08:30hrs - 17:30hrs, Monday to Friday.
• Benefits: Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.
• Career Growth: Explore opportunities for professional development within our expanding business.
• Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.
• Extras: Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.
• Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.
• Team Environment: Be part of a strong culture of teamwork and collaboration.

How to Apply
If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!
Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.
Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.
Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs.
Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.
*Subject to terms and conditions.