Job Description

Discover a one-of-a-kind career. Our vision at Heathrow is to be an extraordinary airport, fit for the future. In the Finance team we know that generating income is critical to driving our business forward, but it's also vital that we create positive passenger and customer experiences that make every journey better. You'll help us to get the balance right so we can continue investing in our world-class environment.


There's something so special about working at the world's most iconic airport. Heathrow's size, scale, and reputation for innovation translates to exciting opportunities for everyone. Finance here is about more than numbers. It's about being influential, developing trusted relationships, and showing the world that we're a responsible investment with a bright future; a place that embraces digital innovation and has a sustainable mindset. You'll become part of a team that drives excellence across everything from insurance to investment, treasury to business partnering, as you collaborate widely to deliver projects that directly impact millions of passengers each year.

Please note this is a 12 month fixed term contract.

As the Contact Manager, you will work closely with business stakeholders to create and execute short and long-term sourcing strategies. You will shape procurement approaches for varied sourcing activities and lead the contracting with our supply-chain to maximise value and minimise risk. This Contract Manager position is responsible for Heathrow's Corporate and Digital Workplace products and services procurement, and you will also have the chance to work with our Design and Innovation team who run trials for new and innovative ideas at the airport, supporting from inception to delivery.



Leading and influencing strategic and tactical sourcing activities technology projects that deliver new solutions for the airport or upgrades and enhancements to existing solutions; Constructively challenging business plans and strategy documents to ensure robustness of approach that maximises commercial opportunity and mitigates risk; Managing contracts and supplier relationships to maximise commercial and contractual benefit; and Supporting and maintaining all necessary agreed processes for supplier management, claims management, benefits and savings and continuous improvement targets whilst meeting all contract, governance, regulatory, risk-reward and exit strategy requirements.

Experience of defining and creating procurement approaches to deliver stakeholder outcomes Advanced partnering, influencing and negotiation skills to build strong relationships Ideally a professional qualification of commercial or legal bias or able to demonstrate equivalent capability coupled with experience in procurement roles Experience in a variety of Procurement and Contracting models, using a range of reimbursement/pricing models
#LI-Hybrid



There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.


It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.


Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.

Our rewards

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.

Working Location

Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow . Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.

Sustainable Travel to work

Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.

Equal Opportunities

As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.