Job Description

Job Title: Contract Support Administrator

Company: SSR Roofing

Location: SSR Roofing HQ

Job Type: Full-Time

Salary: 26,000 - 28,000 per annum

About SSR Roofing

At SSR Roofing, we specialize in delivering high-quality roofing and maintenance services across social housing and commercial sectors. With a commitment to exceptional customer service, efficiency, and collaboration, we are a trusted partner for our clients and communities. We're seeking a proactive and organized

Contract Support Administrator

to join our team and play a pivotal role in ensuring seamless service delivery.

As a

Contract Support Administrator

, you will support our dedicated contracts team by managing administrative tasks and coordinating schedules to meet contract KPIs. You will work closely with the Service Delivery Manager to ensure smooth operations across geographically diverse projects. This role is perfect for an ambitious, self-motivated individual who thrives in a smaller team and is eager to grow within SSR Roofing.

Key Responsibilities

- Schedule and organize appointments for dedicated contracts, ensuring efficient coordination across geographically diverse areas.

- Working alongside Site Supervisors to ensure that key, contractual priorities are met.

- Collaborate with the Service Delivery Manager to meet contract KPIs and deliver exceptional service.

- Update and maintain client portals with accurate, timely information.

- Coordinate with other trades, such as scaffolders, to facilitate roofing works.

- Manage all administrative tasks related to dedicated contracts, including documentation and reporting.

- Utilize spreadsheets and software to track progress, maintain records, and support contract management.

Requirements

- Strong proficiency in computer software, including advanced spreadsheet skills (e.g., Microsoft Excel, Google Sheets).

- Experience in a repairs/maintenance setting - social housing desired.

- Excellent organizational and time-management skills to handle multiple priorities.

- Strong phone communication skills with a professional and approachable demeanor.

- Good knowledge of geographical areas to support scheduling across widespread project locations.

- Commitment to excellence and delivering high-quality results for clients and communities.

- A vibrant personality that thrives in a collaborative, smaller team environment.

- Ambition and enthusiasm to grow within SSR Roofing.

- Self-motivated with the ability to work independently and proactively.

Why Join SSR Roofing?

- Competitive salary of 26,000 - 28,000 per annum.

- Opportunity to grow and develop within a supportive, community-focused company.

- Be part of a trusted team dedicated to excellence and collaboration.

- Work in a dynamic environment with a focus on delivering outstanding roofing and maintenance services.

How to Apply

If you're ready to bring your organizational skills, geographical knowledge, and enthusiasm to SSR Roofing, we'd love to hear from you! Please submit your resume and a brief cover letter via Indeed.

SSR Roofing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Posted on Indeed for SSR Roofing.

Job Types: Full-time, Permanent

Pay: 26,000.00-28,000.00 per year

Benefits:

Company pension Free parking On-site parking
Experience:

Working with a maintenance/construction sector: 1 year (preferred) Scheduling: 1 year (required)
Work Location: In person