Job Description

Contract Support

Job ID

251441

Posted

10-Dec-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Accounting/Finance, Administrative

Location(s)

London - England - United Kingdom of Great Britain and Northern Ireland

Job Title: Contract Support

Business Sector: Data Centre Solutions

Location: London, UK

COMPANY PROFILE

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

Purpose of the Job

We are recruiting a Contract Support to join the team located in London. The successful candidate will be responsible for providing exceptional customer service and comprehensive financial and administrative services to the client and the contract.

Role Summary

Identify and help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximized
Support the preparation and delivery of monthly Contract Reviews, compile Contract Review pack, conduct supplier surveys on MySupplier, compile Customer Monthly Management Report and Subcontractor reviews
Carry out site inductions and organise training for the team
Helpdesk coverage including but not limited to; logging, distributing and closing of planned maintenance and reactive calls on desired system
Continually develop systems to maximize efficiency benefits for the customer and GWS
Update labour allocations to ensure accurate client reporting and liaise with the client regarding payment of invoices
Coordination of the billing application, calculating margins, raising invoices and submitting to client
Creation and review of management reports such as P&L, WIP, Debt, OPO's & Invoice Pool
Raise/review Purchase Orders, comprehensive spend tracking, process supplier invoices and resolve any queries whilst chasing debt to keep within contractual terms
Policy and procedure compliance
Weekly report submission to include WiP, Debt, Invoice Pool and OPO updates
Drive high quality financial performance to influence P&L result
Co-ordination of sub-contractor files, ensuring they are statutorily compliant with QHSE requirements
Ad-hoc reporting as requested by Business Unit or Business/Finance and reporting/management of work management system
Log in hazards & customer feedback on the QHSE Management Portal
Maintain eLogbooks and logbooks compliance
Timesheets management, update team attendance planner, arrange agency cover and submit hours on portal
Obtain supplier quotes and uploading onto the internal system for client approval
Maintain the stationery supply and update portals as and when required

Experience Required

Hold academic passes with at least GCSE Maths and English or equivalent
Highly computer literate with IT Skills to achieve key tasks and give the business a sound reporting base.
Superior written and verbal communication skills enabling the individual to work with clients, suppliers, and staff at all levels
A basic understanding of business and customer-facing environments and have been a part of a high-performing team
Results/ task orientated, with attention to detail and accuracy
Excellent time management and organisational skills with commitment to continuous improvement
Ability to work as part of a team, as well as independently
Confidential and discrete approach with calm manner, ability to work under pressure and with changing demands and priorities
Travel as the role/business requires

EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.