Job Description

Are you an experienced leader, wishing to work with a competent, effective team? If so keep reading.



As our Contract Support Team Leader, you'll be leading a team of 8 Contract Support Officers to provide strong technical operational support to our property services teams. The team is responsible for supporting the business with contracts that include water safety, asbestos, lifting equipment, CCTV and lots more.



You'll be working closely with the Contract Managers and their Heads of Service, you'll lead the team to support the delivery and evidencing of a compliant servicing and maintenance programme, in an affordable, efficient and customer orientated manner.



Your responsibilities within the role will include:



Ensuring that the management of all servicing, works and maintenance contracts meet required standards of performance, including time, cost, quality and customer satisfaction Conducting periodic audits of asset and equipment Coordinating the provision of specialist technical support and advice Ensuring financial information is captured accurately and coordinating with budget holders and the Finance team


You will come to the role with previous leadership experience, ideally working with a team that have a hybrid working approach.



You will ideally have previous experience supporting a delivery of programmes, works, contracts or projects.



You'll have basic understanding of Property Services/Safety or property asset management related contracts, including awareness of KPIs and cost models.



You'll hold strong organisation and administrative skills, having a logical approach to tasks and being able to translate actions into effective processes.



You will be able to build strong working relationships, ensuring that all relationships are managed in a mutually effective way.



This is a hybrid role so you can base yourself from home if you wish. Ideally you will bring the team together from time to time and initial training will take place in the Devizes office, so being happy to travel in our operating region is a must. You will hold a full UK driving licence and have access to a vehicle for work purposes.



Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon, Cornwall and London.



We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:



Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan We invest in colleagues' careers and development through our leader and colleague development frameworks Defined Contribution Pension and attached life assurance Volunteering hours available to all colleagues to enable them to give back Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more Enhanced leave We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives


To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.



We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group & it's subsidiary brands.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.


If you'd like any support please contact the Recruitment Team on

recruitment@aster.co.uk

.


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