Job Description

Job Title: Contract Support

Location: Worcester

Salary: 27,000

This is a fantastic opportunity to contribute to one of the water industry's most critical challenges while developing your expertise across data, network operations, and strategic resolution planning.Onsiteis part of the South Staffordshire Group - a 3,000-strong organisation behind South Staffs Water, Cambridge Water, and several leading utility support businesses - offering long-term development and career progression.


The role require you to provide comprehensive administrative and logistical support to the Operations team, including coordinating works, liaising with clients, arranging travel and accommodation, preparing job packs and site documentation, and scheduling works for site crews.

The Role:

Provide admin and operational support to the Operations Team, managing diaries, work schedules, and client communication. Strong organisation, time management, and communication skills. Confident using Microsoft Office and systems like EasyBOP. Detail-focused, able to prioritise tasks and meet deadlines. Team player with a customer-focused approach and willingness to support others. Demonstrates initiative, professionalism, and adaptability.

What you'll need:

Computer literate, with keyboard skills and experience in word-processing, combined with the ability to acquire other skills as necessary. Ability to work on own initiative and take responsibility where necessary and to work as part of a team. Demonstrable experience of effective internal and external stakeholder relationships Experience in Microsoft Word & Excel

What you'll get in return:

Family-Friendly Leave

Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer's Days.

Financial & Life Assurance

Life Assurance cover

(role dependant)

and a Company Pension Scheme with salary sacrifice options.

Health & Wellbeing

Employee Assistance Programme (8 counselling sessions) and 24/7 Virtual GP access for you and your dependents.

Lifestyle & Perks

Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers.

Professional Development

Hands-on training and ongoing career development opportunities

Inclusion & Belonging

Active People Networks - Disability & Neurodiversity, Unity+, Women's Network, and more.

Performance & Recognition

Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

Flexibility & Opportunities

Overtime available and flexible shifts / hybrid working

(role dependant)