Job Description

GRW are expanding our team in Response Maintenance due to securing new contracts. We are looking to recruit two new Customer Service personnel based at our Head Office in Tempo with an immediate start.

The Role:

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Duties will include a variety of general administrative duties within a busy office environment to include:

Manage email & telephone enquires both internal & from the public. Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manor. Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date. Scheduling appointments, meetings, ensuring diaries are kept up to date. Maintaining accurate records. Provide support to the wider response maintenance team.
Experience and Skills required:

Previous administrative experience desirable, (not essential as full training will be given). Be able to demonstrate reliability, flexibility, and adaptability. Ability to work on own initiative, work accurately under pressure, Excellent computer knowledge including MS Office Strong planning & communication skills. The ability to work on your own and as part of a team.
Full-time

Monday - Friday

Job Type: Full-time

Pay: 26,000.00-28,000.00 per year

Experience:

Administrative: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person