Job Description

At Amplius, putting our customers first is what drives us. Join us as an Contracts Administrator, where you'll provide essential support to keep our Electrical team organised and our customers happy.

??

Salary:

27,109.11 per year

??

Contract:

Fixed Term Contract until 31 March 2026

?

Your week

: 36.25 hours (Monday to Friday 8.45am - 5pm)

??

Location

: Hybrid, with a minimum of two days per week at our Head Office in Milton Keynes.

?

Snapshot of your role

Act as the main contact for customers and colleagues regarding repair queries and progress. Allocate Response Team resources efficiently to meet targets and customer needs. Maintain accurate records for scheduling, rescheduling, and work tracking. Arrange work orders for external contractors to support repair operations. Keep customers updated and schedule initial and follow-up repair appointments. Build strong internal relationships and deliver outstanding customer service.

??

What we're looking for

Experience working in a customer-facing team environment Skilled in liaising with customers and colleagues effectively Ability to record accurate digital notes and use common IT systems (Word, Outlook, Teams) Experience logging and booking repair requests correctly Clear and effective verbal and written communication


Please read the attached before applying.



This role requires regular weekly attendance at our Head Office. We reserve the right to decline applications from candidates outside a reasonable commuting distance.

??

Important -

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and be able to provide Right to Work evidence.

Closing: 2 November

Phone screening: 6 November

Interviews: 10 November

??Amplius reserves the right to close this vacancy early in the event of an excessive number of applications or a change in business priorities.

Have questions?

??Contact the Amplius Resourcing Team and we'll be in touch to support you with any questions, queries or conundrums!



Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.