Job Description

Location:

Prescot

Employment Type:

Full-time, Permanent

Salary:

38,00.00 per year

Why Join Us?

At

Citrus Group

, we don't just provide top-tier electrical solutions--we enhance communities. Specializing in

social housing repairs, maintenance, and ventilation upgrades

, we are committed to service excellence, safety, and community well-being. Our long-term partnerships with social housing providers and charitable collaborations ensure that our work not only meets technical standards but also enriches lives.

What We Offer:

?

Long-term contracts with stable work

?

Opportunities for career growth and training

A position has become available for a

Contracts Manager

. We are looking for someone who is

hard working

, has great

customer experience

and the ability to deal with a demanding workload. You will be responsible for overseeing works to ensure contracts are running smoothly and be our client's point of contact to maintain expectations. You will required to become an

NICEIC QS

for the company.

Key Responsibilities:

Engineer Supervision

: Oversee the daily activities of engineers, ensuring they are working efficiently, adhering to project timelines, and meeting expected quality standards

Client Liaison

: Engage with client representatives to coordinate site surveys, address questions, and maintain clear communication, ensuring client requirements and expectations are consistently met.

Quality Assurance

: Conduct regular quality audits on-site, inspecting completed work to ensure it meets company standards and client specifications. Address any quality issues promptly and implement corrective measures where needed.

Subcontractor Management

: Supervise subcontractors on-site to ensure compliance with project standards, health and safety regulations, and contract terms.

Health and Safety

: Promote a strong health and safety culture on all sites, ensuring engineers adhere to health and safety guidelines, perform risk assessments, and follow safe working practices. Address any health and safety concerns immediately and escalate issues as required.

Troubleshooting and Support

: Provide support to engineers, resolving issues or obstacles they encounter during the day to minimize downtime and enhance productivity.

Responding to issues:

resolving queries raised by the client in a prompt and professional manner.

Reacting to emergency works:

Ensuring these are responded to swiftly, ensuring the client is kept up to date, and provided with detailed updates for the resolution or further actions required.

Personal Attributes:

Leadership:

Demonstrated ability to manage, coach, and motivate engineers, ensuring high performance and alignment with company standards.

Client-Focused

: Strong customer service orientation with proven experience in building and maintaining positive client relationships.

Quality and Detail-Oriented:

Attention to detail with a commitment to delivering high-quality work, identifying and correcting issues proactively.

Health and Safety Mind-set:

Thorough understanding of health and safety practices, with the ability to identify risks and implement preventive measures effectively.

Communication Skills:

Strong verbal and written communication skills, with the ability to convey information clearly to both internal teams and clients.

Organizational Skills:

Excellent organizational and time-management skills, capable of managing multiple tasks.

Problem-Solving Ability:

Quick thinker with strong problem-solving abilities, able to address on-site issues efficiently and maintain project momentum.

Adaptable and Self-Motivated:

Highly adaptable with a proactive approach to managing responsibilities and supporting team goals

What We're Looking For:

?

Management experience

(social housing experience preferred)
?

18th Edition & NVQ Level 3

? Strong communication & computer literacy (MS Office, email, etc.)
? Previous experience of

NICEIC QS

(Desirable)
?

City & Guilds 2391 Inspection and Testing

or equivalent

Additional Pay & Benefits:

Company car

Company events

Company pension

Monday to Friday

On the road

Requirements:

?

Full UK Driving Licence

If you're ready to join a company that values

excellence, community, and career development

, apply today!

Job Types: Full-time, Permanent

Pay: 38,000.00 per year

Benefits:

Company car Company events Company pension On-site parking
Schedule:

8 hour shift Monday to Friday
Experience:

Management: 1 year (required) Electrical: 1 year (required)
Licence/Certification:

Driving Licence (required) NVQ Level 3 (required) 2391 Inspection & Testing (or equivalent) (preferred)
Work Location: In person