Job Description

About the role
Job Title: Control Room Operative
Location: Raynesway, Derby
Company: Balfour Beatty Group - Asset & Technology Solutions
About Us:
Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build, and maintain innovative and efficient projects that underpin daily life, supports communities, and enables economic growth. Our unparalleled expertise and resources ensure that we deliver high-quality projects safely, on time, and within budget.
Now is a great time to join us. As a leading international construction group with a healthy pipeline of work, we're growing our teams. Shape a career to be proud of as part of an award-winning team.
Own your career, and you can build something to be proud of at Balfour Beatty. By joining our well-established construction teams working on our significant future pipeline of projects, you will work with true experts who will share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning.
Bring us your capability, and we'll help you take it much, much further.
What you'll be doing
As a Control Room Operative, you'll play a central role in safeguarding people, property, and premises by maintaining constant vigilance over our advanced surveillance systems. Your day-to-day responsibilities will include:

• Monitoring multiple CCTV screens and alarm systems in real time to spot any suspicious, unusual, or potentially threatening activity across the site.

• Tracking movements of individuals or events across different camera views, quickly identifying possible security breaches or risks.

• Analysing both live feeds and recorded footage to detect incidents, behavioural patterns, or anomalies that could indicate a security concern.

• Responding promptly to any detected incidents by reporting them clearly and accurately to security teams, site managers, law enforcement, or other relevant stakeholders.

• Creating detailed, accurate incident reports and maintaining comprehensive daily logs of observations, system checks, and actions taken.

• Performing regular checks and basic maintenance on CCTV cameras, recording equipment, and related systems - troubleshooting minor issues yourself and escalating more complex faults to technical support.

• Ensuring all footage is recorded, stored, and handled in full compliance with data protection laws (including GDPR) and company policies to protect privacy and maintain legal standards.

• Collaborating closely with on-site security personnel, law enforcement, and other partners - providing real-time intelligence, facilitating secure access to footage, and supporting investigations when required.

• Supporting the wider team by helping to train new colleagues on system operations, security protocols, and how to recognise suspicious behaviour.

Who we're looking for
We're seeking a vigilant Control Room Operative to monitor surveillance systems and ensure safety and security.
Essential

• Valid SIA Front Line Licence for CCTV Operations (Public Space Surveillance).

Desirable Experience & Skills

• Proven experience in CCTV operation, surveillance monitoring, or similar security role.

• Proficient in operating/troubleshooting CCTV equipment, surveillance software, and alarm systems.

• Basic IT skills for incident reporting, data entry, and footage management.

Core Competencies

• Exceptional attention to detail and ability to detect suspicious behaviour.

• Calm under pressure with quick, logical decision-making.

• Strong verbal and written communication, especially in high-stress situations.

• Sustained focus and stamina for long shifts while seated.

• Good knowledge of privacy laws, GDPR, and CCTV data protection protocols

Why work for us
Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more...
About us
Asset & Technology Solutions provides innovative, safe and sustainable solutions to the Balfour Beatty projects across the UK. Our wide range of equipment and services includes HGV's, tower and crawler cranes, piling equipment, CCTV and security services, survey services and drones, suction excavators, sweepers, modular accommodation and much more.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:

Skills Required