Control Room Operator - Full Time | Monday-Friday 9-5 | Office Based
Looking for a solid, no-nonsense
office job with proper hours
and a fast-moving environment where the day actually flies by?
A1 Speedy Recovery is hiring a
Full-Time Control Room Operator
to be the nerve centre of our recovery operation.
You'll be the calm voice in chaos, the organiser behind the scenes, and the person who keeps everything moving when it matters most. If you're sharp, switched-on, and good on the phone, this is a cracking role.
The Role
Full-time, office-based
Monday to Friday - 9:00am to 5:00pm
12.21 per hour
Full training provided
What You'll Be Doing
Taking incoming calls from customers and breakdown providers
Logging jobs quickly and accurately
Dispatching recovery drivers and managing live jobs
Tracking progress and updating ETAs
Keeping everything organised when things get busy
Delivering professional, calm service at all times
What We're Looking For
Confident, clear phone manner
Comfortable using computers and job systems
Calm under pressure and good at multitasking
Reliable, punctual, and organised
Control room, call centre, logistics, or office experience is a bonus -- but not essential
Why Join Us?
Proper
Monday-Friday hours
(no nights, no weekends)
Busy role where the day goes fast
Stable, growing company
Office-based, structured environment
Real responsibility and room to grow
Job Types: Full-time, Part-time
Pay: From 12.21 per hour
Expected hours: 40 per week
Benefits:
Flexitime
Ability to commute/relocate:
Cardiff CF3 2ER: reliably commute or plan to relocate before starting work (preferred)
Experience:
Customer service: 2 years (required)
Work Location: In person
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