range of aseptic and containment technologies and provide expert
customer service, engineering, and technical support
across the UK, Ireland, and Scandinavia.
With decades of experience in
isolator technology
, our multidisciplinary team delivers world-class after-sales solutions, upgrades, and lifecycle support for the pharmaceutical and life sciences industries.
As a
Controls Software Engineer (Customer Service)
, you will play a key role in supporting, upgrading, and commissioning
control systems
and
automation software
for Telstar isolator and containment equipment.
You'll work within a flexible, multi-skilled team to design, test, and implement
PLC and SCADA/HMI
solutions -- ensuring compliance with
GxP
and
GAMP
standards. This hands-on position combines
software design
,
system integration
, and
field service/commissioning
both in the UK and internationally.
Key Responsibilities
Provide
service, software, and commissioning support
to customers and internal teams.
Design, develop, and test
PLC & SCADA control systems
for upgrade and retrofit projects.
Manage
data communications
with third-party equipment and systems.
Validate and document software designs in line with
GAMP
and pharmaceutical standards.
Promote and implement
Syntegon Telstar standard design practices
to improve efficiency and cost-effectiveness.
Provide
remote and onsite technical support
, including troubleshooting and commissioning.
Travel within the
UK and overseas
to support installation and after-sales projects.
Qualifications
Essential:
HNC (or equivalent) in
Electrical Engineering
3+ years' experience in a
controls or automation software role
Proficiency in
PLC, HMI, and SCADA programming
Experience with
Siemens TIA Portal (WinCC)
and
AVEVA InTouch (Wonderware)
Strong understanding of
industrial machine control design
and system integration
Good communication skills and ability to work directly with customers
IT literacy for industrial applications
Desirable:
Knowledge of
Rockwell Studio 5000 / FactoryTalk
Experience with
isolator or barrier systems
Background in
pharmaceutical or regulated industries (GAMP, GMP, FDA)
Additional Information
Why Join Us?
Be part of a global leader in
aseptic and containment technology
Work in a
highly skilled, multidisciplinary engineering team
Opportunities for
international travel and technical growth
* Competitive compensation and
comprehensive training
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