Working within our Residential Conveyancing team you will support Conveyancing Executives with their varied caseload from instruction through to completion and registration. You will be responsible for ensuring you maintain ongoing high performance and deliver a quality, client focused operation.
You will contribute towards the meeting of financial targets set and ensure the delivery of excellent, added value client service, which continually exceeds client expectations.
Key Responsibilities
Client Management
Maintain and build good professional working relationships with clients and external organisations
Develop and improve client service standards, adopting a total client care culture throughout the department
Technical Responsibilities
Preparing draft financial statements and arranging completions
Undertaking relevant searches and prepare search reports
Drafting and the issuing of contract packs
Preparing mortgage reports
Liaising with clients and third parties to manage expectations
Requesting redemption statements
Adhering to and promoting compliance with the Conveyancing Quality Scheme and the firm's policies, practices and procedures; legislation applicable to the profession and to any relevant quality standards
Through training and other means, to keep fully up to date with relevant legislation and practice
Knowledge & Experience
Previous experience of working as a legal assistant in a conveyancing department (desirable)
Good knowledge of services within Birchall Blackburn Law
Good inter-personal skills, able to deal with all levels within an organisation and relieve potential conflicts
A client focused approach to service delivery
Strong experience using case management systems
Strong experience in using Microsoft office tools - Word, Excel, Outlook etc.
Working knowledge of the CQS Protocol, UKFML and BSA Handbooks
Self-motivated and able to prioritise and work under pressure to strict deadlines/timescales
Excellent communication skills and telephone manner
Excellent attention to detail
Highly organised
Excellent numeracy
In return, we can offer you a competitive salary and benefits package.
Please note, this vacancy may be closed at any time if sufficient applications have been received.
No agencies.
Job Types: Full-time, Permanent
Benefits:
Casual dress
Company pension
Employee discount
Health & wellbeing programme
Life insurance
Store discount
Work from home
Experience:
conveyancing legal assistant: 2 years (preferred)
Work Location: Hybrid remote in Preston PR1 3BN
Reference ID: Job ref: 44PRE
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