Job Description

Our award-winning national charity is looking for an experienced, empathetic coordinator to support our busy, happy library team. This is a part time role for 28 hours per week. You will be someone who is looking for a role in which you can learn, grow and progress. You will love to do a great job for a fantastic cause and will enjoy getting to know our beneficiaries who are blind and visually impaired and the volunteers who support us in meeting their needs.

ABOUT US

We are the national charity on a mission to ensure every blind or visually impaired child in the UK has equal access to the visual world of pictures, books and learning.

From adapting best-loved picture books into accessible formats that can be enjoyed and explored through touch and sound, to developing resources designed to inspire, educate and entertain. Everything we produce is available to borrow for free from our postal library, giving thousands of blind children and young people the visual world at their fingertips. Our completely free library is not like most others. Borrowers do not visit to make their selection, rather our members order Touch to See books online, via email or phone, or we select them on their behalf. These are sent to them through the post. Returns come via the post too. We reach both children and adults delivering into a variety of environments including home and school. There are currently approx. 6,500 blind and visually impaired beneficiaries located across the UK.

It's an exciting time to join our fast growing charity and happy team. We may be small, but we pack a punch! We're experiencing incredible growth in membership and awareness and we're now looking to the future, with new development projects on the horizon there will be plenty of opportunities for those who want to see career progression.

For more information about our charity, visit our website livingpaintings.org or check us out on Instagram @livingpaintingscharity

ABOUT THE ROLE

You will have excellent organisational and IT skills, and be confident talking to a range of people including our volunteers, beneficiaries and stakeholders. You will be an enthusiastic team player, providing all round support to assist the smooth running of our free postal library. Your days will be full of variety and satisfaction, supporting our charity's dedicated volunteers, and growing library membership.

Working onsite at our office in Kingsclere, near Newbury. 28 hours, during office opening hours 9am - 5pm, preferred Monday - Thursday. The full time equivalent (FTE) salary is 24,000, dependent on skills and experience, which will be paid on a pro rata basis.

MAIN DUTIES

Act as the library beneficiaries' point of contact for queries and support from registration throughout their membership and either, undertaking resulting actions, or passing them to the appropriate person in the library team.

Retain close relationships with library beneficiaries in order to ensure an appropriate, reactive, tailor-made service.

Support the library volunteers in all library activities.

Support the completion of all monitoring and evaluation relating to library members and the use of the library.

Keep data relating to library members up to date and within a safe environment.

Undertake ad-hoc projects that may be additional to the tasks detailed above as agreed with the Library Lead.

Ensure any issues, concerns and problems are escalated as appropriate.

Act as a representative of Living Paintings.

THE QUALIFICATIONS AND/OR EXPERIENCE NEEDED

:

GCSE standard in English and Maths essential, and Further Education or equivalent experience.

A minimum of 3 years' relevant work experience.

Proficiency in working collaboratively and effectively with a wide variety of people both internally and externally, at all levels.

Excellent IT skills including Excel.

DESIREABLE:

Experience working in libraries and/or the charitable sector.

Experience working with volunteers.

THE POSITION REQUIRES:

A team player.

A self-motivated, proactive and reliable person who can work independently.

A good communicator, written, verbal on the phone, with great organisational skills.

Someone who enjoys problem solving and has an eye for detail.

WE EXPECT THE PERSON WILL:

Have a can do attitude, with a friendly and approachable manner.

Enjoy dealing confidently with people at all levels and get on well with colleagues and other stakeholders.

Be able to work on own initiative.

Have a positive and pragmatic attitude, able to juggle and co-ordinate a breadth of calls on your time.

WORKING ARRANGMENTS

We will be a flexible employer who appreciates your efforts.

We offer 25 days' annual leave plus bank holidays rising by 1 day per annum up to 30 days when working on a full time basis.

SAFEGUARDING

:

Child safeguarding training will be provided. Living Paintings is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to fully share this commitment.

GENERAL REQUIREMENTS

Proof of identity and eligibility to work in the UK.

Able to travel occasionally for work within the UK.

Rarely able to work on evenings and weekends to meet the demands of the job with compensatory time off.

SELECTION PROCESS DETAILS

Please provide a covering letter along with your application, outlining how you consider your skills and experience provide evidence of your suitability for the role.

Job Types: Part-time, Permanent

Pay: Up to 24,000.00 per year

Expected hours: 28 per week

Benefits:

Free parking On-site parking
Ability to commute/relocate:

Newbury RG20 4SW: reliably commute or plan to relocate before starting work (required)
Application question(s):

Have you submit your CV together with a covering letter detailing your skills and experience for this role and why you want to work for our charity? Please note, applications will be considered as they are submitted and interviews held as required, consequently this job may be closed early if a successful candidate is appointed.
Experience:

relevant work : 3 years (required)
Work Location: In person

Application deadline: 26/09/2025
Reference ID: Coordinator