Job Description

This vacancy is open to NEL applicants only. Applications from individuals who do not meet the NEL applicant criteria will not be considered.
The post holder will support the Senior Coordinator - NEL Oliver McGowan Mandatory Training Hub to contribute to the delivery, monitoring and evaluation of Oliver McGowan Mandatory Training for North East London.
Main duties of the job
They will support advertising, coordination with facilitators, training providers, subject matter leads and North East London NHS Trusts to ensure the effective running of the NEL Oliver McGowan Mandatory Training Hub. They will keep diligent records of all related delivery and uptake and ensure adherence to required governance procedures.
They will, with the support from the Senior Coordinator - NEL Oliver McGowan Mandatory Training Hub, work closely with internal and external stakeholders to ensure experts with lived experience supported, operationally and pastorally from recruitment through delivery and in debrief.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
07 November 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
33,094 to 36,195 a year p.a. incl.
Contract
Secondment
Working pattern
Full-time
Reference number
293-CSEP-0610
Job locations
Homerton Hospital/Orsman Road
Homerton Row
London
E9 6SR
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education
Essential

• GCSE English and Maths 4/5 (Grade C or equivalent - Functional Skills L3)
• Customer care training or equivalent experience

Desirable

• Digital Systems training
• Customer Service or Business Admin Qualification

Skills/Abilities
Essential

• Excellent , professional written communication
• Examples of using own initiative and autonomous working
• Examples of time management and working under pressures

Experience
Essential

• Substantial administration experience
• Experience delivering customer facing roles and working with people with LD and Autism
• Experience of inputting and analysing data

Knowledge
Essential

• Demonstrates understanding of how to problem solve
• Understands education and development priorirites

Trust Values, Equal Opportunites and Other Requirements
Essential

• Outlines team working skills

Person Specification
Education
Essential

• GCSE English and Maths 4/5 (Grade C or equivalent - Functional Skills L3)
• Customer care training or equivalent experience

Desirable

• Digital Systems training
• Customer Service or Business Admin Qualification

Skills/Abilities
Essential

• Excellent , professional written communication
• Examples of using own initiative and autonomous working
• Examples of time management and working under pressures

Experience
Essential

• Substantial administration experience
• Experience delivering customer facing roles and working with people with LD and Autism
• Experience of inputting and analysing data

Knowledge
Essential

• Demonstrates understanding of how to problem solve
• Understands education and development priorirites

Trust Values, Equal Opportunites and Other Requirements
Essential

• Outlines team working skills

Skills Required