Job Description

PLEASE NOTE THAT A FULL CV AND APPLICATION FORM ARE REQUIRED - THE APPLICATION FORM CAN BE DOWNLOADED FROM OUR WEBSITE. CVs ALONE WILL NOT BE CONSIDERED

USE THE HR EMAIL ADDRESS SUPPLIED IF YOU HAVE ANY DIFFICULTIES IN LOCATING THE APPLICATION FORM ON OUR WEBSITE.

Main purpose:

Changing Faces are launching a brand-new pilot

Skin Camouflage Service in South Wales.

We're looking for a dedicated and organised

Skin Camouflage

Practitioner Coordinator

to help make it happen.

In this role, you will:

Deliver

in-person Skin Camouflage appointments, supporting people with visible differences

Promote

the service and build connections with local communities and health professionals

Support

the new service set-up, including clinics, documentation, and support the implementation of Welsh translations

Coordinate and administrate

appointments remotely and manage client enquiries

Signpost

clients to other Changing Faces services as needed

Contribute

to service development alongside the wider team
This is a unique opportunity to be part of a life-changing service while helping us grow our reach and make a big impact across Wales.

We are seeking a professional, empathetic individual with strong administrative skills and either experience or a talent in cosmetic artistry or colour matching. A background in nursing, therapy, or another healthcare role would be an advantage in the clinic-based environment.

Following training, the role will involve delivering one 6.5-hour weekday clinic per week. In this setting, you will provide Skin Camouflage colour matching, application, tuition, and guidance to individuals affected by a visible difference.

In addition, you will work 15.7 hours remotely across 2-3 weekdays. Working as an integral part of our Skin Camouflage team, administrating and co-ordinating a compassionate, professional service that makes a real difference in peoples lives.

Who We Are Looking For

Fluent in English

, both spoken and written, with

first class communication skills

to liaise effectively, clearly, logically, concisely and appropriately for the particular audiences. Additional fluency in Welsh would be desirable but not essential.

Proven administrative ability

, including the

efficient use of administration systems

, and confident use of the

Microsoft Office suite

,

video conferencing tools

, and

CRM platforms

(Salesforce experience is an advantage but not essential). Experience or natural talent in

cosmetic artistry

or

colour matching

, with an

excellent eye for colour

and visual detail. On clinic days;

ability to lift

and wheel camouflage kit (approximately 10KG).

Ability to kneel, bend and hold

cosmetic brushes to facilitate camouflage on differing body areas.

Strong interpersonal skills

, with the ability to

listen empathetically

and support

vulnerable clients

, while maintaining

professional boundaries

and

emotional resilience

. Good understanding of

policies and procedures

, particularly in relation to

safeguarding

, and a strong

commitment to the safety and wellbeing

of clients, staff, and volunteers.

Excellent organisational skills

and a

systematic approach

to work, with the ability to

prioritise effectively

between competing demands.

Exceptional attention to detail

, ensuring a

high level of accuracy

even when working under pressure. Experience of contributing positively in a

busy, team-focused environment

, showing strong collaboration and support for colleagues. A

flexible, proactive approach

with a willingness to

learn, adapt

, and

suggest improvements

to our service and organisational processes. Understanding of the importance of

confidentiality

and the ability to

handle client data accurately and securely

. A strong

commitment to Changing Faces' values, vision and purpose

, with a passion for placing the voices of people with

visible differences at the heart

of all work.
If you are someone who is passionate, organised, and ready to contribute to a service that truly makes a difference, we would love to hear from you!

We are always looking for talented people from all backgrounds to join us and help improve the lives of people with visible differences. In line with our commitments to race equality, we welcome applications from People of Colour/ BAME individuals.

Job Types: Part-time, Fixed term contract
Contract length: 22 months

Pay: 28,227.00-30,819.00 per year

Expected hours: 22.2 per week

Work Location: In person

Application deadline: 18/08/2025
Reference ID: SCSWales