Job Description

Job Advert: Coordinator / Administrator -

Reactive Maintenance Company (Work from Home)

Position:

Coordinator / Administrator

Location:

Remote (Work from Home)

Job Type:

Full-time & Part Time Available

Salary:

Competitive, based on experience

About Us:

We are a well-established Reactive Maintenance company, specialising in providing quick and efficient solutions to a wide range of maintenance issues for our clients. With a focus on customer satisfaction and operational excellence, we are looking to expand our team with a skilled and organised Coordinator / Administrator.

Position Overview:

This position is a remote role, allowing you to work from the comfort of your home. You will be provided with all the necessary equipment and technical support to perform your duties effectively. As a remote employee, the ideal candidate must be able to work professionally from home, maintaining a high level of organisation and communication.

Key Responsibilities:

Job Coordination:

Manage and coordinate maintenance requests, ensuring that all tasks are assigned to the appropriate teams and completed on time.

Administrative Support:

Provide administrative assistance to the operations team, ensuring smooth workflow and effective communication between clients, contractors, and internal teams.

Scheduling and Dispatching:

Organise schedules for reactive maintenance teams, ensuring prompt response times and efficient allocation of resources.

Data Management:

Maintain accurate and up-to-date records of all maintenance requests, job status updates, and client information within our system.

Client and Contractor Liaison:

Act as a point of contact for both clients and contractors, handling inquiries, updating on job progress, and ensuring service delivery meets expectations.

Reporting:

Assist with creating regular reports on maintenance activities, team performance, and operational efficiency for internal and client-facing purposes.

Compliance and Documentation:

Ensure that all administrative tasks are in line with company policies and industry regulations, maintaining organised and thorough records.

Skills and Qualifications:

Previous experience in an administrative or coordinator role, ideally within the maintenance or facilities management sector. Strong organizational skills with the ability to manage multiple tasks and deadlines. Proficient in Microsoft Office (Word, Excel, Outlook) and experience with scheduling or maintenance management software is a plus. Excellent written and verbal communication skills. Strong attention to detail and a high level of accuracy in all tasks. Ability to work under pressure, solve problems, and adapt to changing priorities. A proactive and positive attitude with a team-oriented mindset. Must be comfortable and equipped to work from home in a professional manner. Must be comfortable to work with the colleagues via teams

Why Join Us?

Work remotely with full equipment provided. Technical support to ensure smooth remote working. Opportunity for career development and progression. A collaborative, friendly, and supportive working environment. Competitive salary and benefits package.

How to Apply:

If you are a highly organized, detail-oriented individual who thrives in a fast-paced, reactive environment and is capable of working professionally from home, we want to hear from you!

Please send your CV and cover letter, detailing your experience and why you're the perfect fit for this role,

Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-26,000.00 per year

Benefits:

Company pension Work from home
Language:

English (preferred)
Work Location: Hybrid remote in Chatham ME5 7HJ