Job Description

RASS Triage Must be available to answer phones from refugee and asylum seeker accomodation from 8am-8pm. Triage calls from patients and respond appropriately either by providing advice, prescribing medication, arranging a F2F visit from an HCP or roving doctor or signposting to other services. Work closely with RASS Roving GP and Team of HCPs on the day to ensure service needs are met. Provide clinical support and supervision to HCPs working that day.



Record any patient contact on SystmOne or EMIS, including registering new patients on the clinical systems when needed. Review and file health check blood results inbox daily on SystmOne and EMIS & ensure any urgent results are actioned on the same day and patients are phoned through the results. Discuss blood results from health checks with patients and act on these appropriately. Ensure patients are referred appropriately via local pathways (mental health, sexual health, TB team etc.) and any follow-up is arranged.



Remain flexible with the possible need to rove if new arrivals and services are busy. Liaise with hotel staff and managers to ensure any ongoing patient needs are met. Ensure original FP10 prescriptions are hand delivered or posted to pharmacies in a timely manner. RASS Roving Assess all new arrivals F2F to screen for diphtheria, other infectious diseases and any acute medical concerns.



Be available for any F2F visits that are required during the day 8am-8pm in asylum seeker accommodation. Attend planned and ad hoc dedicated clinics at hotel/other sites when the need arises. Work closely with RASS Triage GP and HCPs on the day to ensure service needs are met. Provide clinical support and supervision to HCPs working that day.



Be available to answer triage line calls (calls will be diverted to roving doctor if triage doctor not available to answer). Record any patient contact on SystmOne or EMIS, including registering new patients on the clinical systems when needed. Review and file blood results inbox daily on SystmOne and EMIS & ensure any urgent results are actioned on the same day and patients are phoned through the results. Ensure patients are referred appropriately via local pathways (MH, sexual health, TB team etc.) and any follow-up is arranged.



Liaise with hotel and accommodation staff and managers to ensure any ongoing patient needs are met. Ensure original FP10 prescriptions are hand delivered or posted to pharmacies in a timely manner. Remote Services ABC provide a variety of Remote Services in both Surrey and Sussex, and our Core GP Team are the senior clinicians on the day covering the below: General Virtual Wards Enhanced Access nMABS (COVID Antivirals) Additional Primary Care uCATS (Urgent Care at Scale) UKHSA Outbreak Workflow Support Referral Support Smoking Cessation Inclusion Health outreach and vaccinations Please see full attached for further information.