Job Description

The VacancyCorporate Portfolio ManagerLocation -Ideally based at one of our divisional officeContract: Full-time, PermanentSalary - Competitive + Benefits + BonusAre you an experienced property professional with a passion for compliance, service excellence, and effective portfolio management? McCarthy & Stone is seeking a driven Corporate Portfolio Manager to join our Rental Support team and help ensure our corporate property portfolio remains compliant, well-maintained, and aligned with investor expectations.About the RoleAs Corporate Portfolio Manager, you'll play a pivotal role in maintaining a high-performing, compliant property portfolio. You'll manage the full lifecycle of tenancies-from check-in to check-out-and ensure maintenance issues are resolved swiftly and professionally. You'll also oversee deposit returns, handle referencing, and support remarketing activities, all while ensuring compliance with housing laws across England, Wales, and Scotland.What You'll Be Doing

• Responding quickly to maintenance issues, maintaining full property compliance.
• Managing tenancy lifecycles: check-ins, check-outs, deposit returns, and remarketing.
• Handling high volumes of calls and correspondence with professionalism.
• Overseeing property audits, reporting, arrears management, and serving legal notices.
• Coordinating pre-tenancy to move-in processes, including referencing and compliance checks.
• Supporting colleagues with administrative duties such as filing, archiving, and scanning.

What We're Looking For

• Experience in property and lettings portfolio management, with a strong understanding of housing law across the UK.
• Proven ability to manage people and properties across a geographical area.
• ARLA/NFOPP compliance knowledge preferred.
• Confident, professional communicator who thrives under pressure and adapts to change.
• Highly organised with excellent multitasking and time-management skills.
• Proficient in Microsoft Office and general office systems.
• GCSEs or equivalent qualifications essential.

Why Join Us?At McCarthy & Stone, we believe in delivering exceptional service and maintaining strong relationships-with our residents, investors, and colleagues alike. We offer a dynamic working environment, ongoing professional development, and the chance to be part of a team that's reshaping later living.Please note: Flexibility is key-occasional travel and extended hours may be required to meet business needs.If you're ready to bring your property expertise to a company that values professionalism and compassion in equal measure, we'd love to hear from you.Apply today and be part of something special.About UsAs the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!Our CustomersThe Benefits24 days annual leavePension
planLife
assuranceEmployee assistance helplineHealth
screeningEyecare voucher schemeLong service awardTestimonialsxe2x80x9cI enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team.xe2x80x9d
Linda Diamond - House Managerxe2x80x9cOnly at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks xe2x80xa6 it's all about our great people and how welcome they make you feel xe2x80xa6 even if it was through a screen!xe2x80x9d
Andrea Waldron - Senior HR Business Partnerxe2x80x9cFrom my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments.xe2x80x9d
Emily Bishop - Principal Planning Associatexe2x80x9cWorking for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding.xe2x80x9d
Caroline Craig-cordel - Sales Consultantxe2x80x9cI found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time.xe2x80x9d
Stan Smolyar - Head of Brand

McCarthy & Stone