Job Description

We're hiring a Corporate Receptionist to become part of our Rapport team, assisting at our client's site within the City of London. Our client is a well-established British multinational company focused on risk management, insurance brokerage, and advisory solutions.

The role calls for a strong emphasis on client satisfaction, effective teamwork, honesty, mutual respect, and a passion for high standards. In this position, you will be essential in creating a welcoming atmosphere, communicating clearly and professionally, and fostering enduring connections with key partners.

Type of Contract: Full-time, 12-months Fixed Term Contract

Hours: 40 hours per week (Monday to Friday, on a shift rota between 7:30 AM and 5:30 PM)

What will you get?

Financial Freedom:

Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!

Secure Your Future:

Benefit from a contributory pension scheme for a stable financial tomorrow.

Health Matters:

Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.

Thrive Personally & Professionally:

Unlock endless learning and development opportunities to elevate your career!

Celebrate Excellence:

Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.

Give Back to Community:

Take one paid day off annually to support a cause you're passionate about!

Key Responsibilities:

Greeting and welcoming guests upon arrival, escorting them to meeting rooms or other locations within the building Efficiently and proactively managing guest requests, ensuring all business needs are handled promptly and professionally Providing ongoing administrative support Booking meeting rooms and coordinating the provision of AV and other necessary equipment Collaborating with the events team to arrange catering support for meeting spaces Managing all internal and external phone calls with professionalism

Ideal Candidate Profile:

Embodies our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together*
Passionate about delivering outstanding service and willing to go the extra mile Outgoing and personable, able to quickly build rapport with key stakeholders Excellent verbal and written communication skills Understands and practices professional etiquette, with strong time management, self-discipline, and focus Proactive, adaptable, detail-oriented, with a strong desire to learn and develop Ideally has previous reception experience within a corporate or hospitality setting

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.


We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.


Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.